The Surrey Hotel

465 Great North Road, Grey LynnAuckland1021New Zealand
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About The Surrey Hotel

The Surrey Hotel is located within a mile of Eden Park in the Grey Lynn area. The Tudor-style hotel boasts bright rooms with modern-style accommodations.

Each room is equipped with Wi-Fi, a flat-screen TV, mini fridge, and coffee and tea maker. Upgraded rooms add a sitting area, kitchenettes or balconies.

Guests can enjoy an invigorating workout at the onsite gym, or swim a few laps in the indoor pool. There is also a hot tub to relax in at the end of the day. For convenience, parking is possible onsite.

The hotel's onsite Surrey Pub offers a dining and bar area with optional patio seating. Here, guests can enjoy home-style cooking, local cuisine, and New Zealand wines.

The Surrey Hotel is located within two miles of the Sky Tower and Auckland's CBD, Western Springs, and the Auckland Zoo. Ponsonby Road, an area known for its boutique shopping and entertainment, is about a mile away.


465 Great North Road, Grey Lynn, Auckland, 1021, New Zealand
Telephone: +64(9)3789059 | Fax: +64(9)3781464 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Lift
  • Non-smoking rooms
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Balcony / Terrace
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Fan
  • Flatscreen TV
  • Free WiFi in rooms
  • Fridge
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Whirlpool / Hot tub


  • Accessible parking
  • Accessible paths / corridors
  • Wheelchair accessible

For children

  • Child / Baby cot
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 10:00

Positive Reviews

Best of Great Britain

Guests highly recommend a visit to the English-style pub for the great drinks and amazing food. The portions are plentiful and leave them well-satisfied. The breakfast is also highly recommended, with guests saying it provided enough energy for a busy day out exploring.

Lovely Location in Grey Lynn

Guests really liked the leafy and green neighbourhood surrounding the hotel. It is easily accessible by car, thanks to its proximity to the motorways, and also offers public transport connections. The Central Business District is only a five-minute drive away, and most travellers thought it could also be reached on foot. A major highlight for visitors, Ponsonby Road, a hotspot for shopping and dining, was said to be a short walk away from the hotel.

Take A Dip

Guests left many reviews reminding future travellers to bring their swimming suit so they could also enjoy the lovely indoor pool.

Negative Reviews

Wi-Fi Limits

The Wi-Fi is reported to have limited browsing data. Guests said that this makes it hard to connect many devices at the same time.

Rooms need updates

Many guests thought that the decor was a bit outdated and could use an refresh. Others added that maintenance was necessary in their rooms, especially in connection with the plumbing. There have been reports of hot water issues.

Noise Complaints

Thin walls are reportedly an issue at the hotel. Guests have complained about minor road noise and loud neighbours.

Rating Overview

Rating trivago Rating Index based on 1524 reviews across the web
7.2 /10
  • Other Sources
    7.4 /10
7.2 out of 10 based on 1524 reviews