Hotel Ercilla

Ercilla 37Bilbao48011Spain
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About Hotel Ercilla

Hotel Ercilla is a modern hotel with extensive conference facilities in the heart of Bilbao, just a four-minute walk from the central Plaza Moyua.

There are a several types of en-suite bedrooms available, from basic to the luxurious Penthouse Suites. All feature flat-screen televisions and safes, with upgraded rooms offering coffee machines. Suites come with separate living areas.

Hotel Ercilla has a number of flexible meeting/event areas and a gym. A rooftop area, offering views over the whole city, is accessible for free for guests staying in superior rooms and suites.

The on-site Bermeo Restaurant serves Basque and contemporary international dishes, whilst the lobby bar offers a cosy place to meet up and watch sporting or cultural events on the big screen.

The hotel is situated a kilometre from the Guggenheim Museum Bilbao. The Euskalduna Conference Centre is just over a kilometre away, whilst the Bilbao Exhibition Centre can be reached in about 25 minutes by metro.


Ercilla 37, Bilbao, 48011, Spain
Telephone: +34(94)4705700 | Fax: +34(94)4439335 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Airport shuttle
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Lift
  • Nightclub
  • Non-smoking rooms
  • PC with internet
  • Pets allowed
  • Porter service
  • Restaurant
  • Room service
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Cosmetic mirror
  • Desk
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms


  • Accessible paths / corridors
  • Wheelchair accessible

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 12:00

Positive Reviews

Exceptional central location

The hotel is situated right in the heart of Bilbao and guests say it is just a short walk away from main attractions, such as the Guggenheim and Fine Arts Museum. Getting around the rest of the city is simple too, with a metro station just by the hotel and a bus stop at the end of the street running to the airport. Despite being so central, guests are delighted to report that the environment is surprisingly quiet, since the hotel is situated off a relatively calm pedestrianised street. There are, however, several bars, ‘pinchos’ (snack bars) and restaurants close by.

Delightful communal areas

Guests are very impressed by the quality and ambience of the hotel’s bars and social areas. The beautifully refurbished and modern lobby area is especially appreciated as a place to relax and meet up. There are often free snacks and juices available, as well as live piano music. Those visiting the rooftop bar are equally amazed by the sublime 360-degree views of the whole of Bilbao.

Negative Reviews

Breakfast too expensive

Guests find the price of the hotel’s breakfasts to be quite prohibitive. Those who do pay up often find it to offer poor value for what is offered. The quality of the food and selection is pretty poor, with much sugary and processed food. Guests suggest trying some of the plentiful cheaper cafes around which offer better alternatives.

Dated accommodation

It appears that much of the hotel appears quite old and is in need of being brought up to date. Guests say that apart from the lobby and bar, the place seems quite tired overall and in need of repairs. Many of the rooms, especially the basic ones, are described as outdated and not worthy of a four-star rating.

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Rating Overview

Rating trivago Rating Index based on 1640 reviews across the web
7.7 /10
    8.3 /10
  • Other Sources
    7.5 /10
7.7 out of 10 based on 1640 reviews