Amrath Grand Hotel Frans Hals

The hotel offers a memorable experience, highlighted by its beautiful foyer featuring a spiral staircase and a stunning stained-glass roof. Guests consistently praise its prime central location, making it an ideal base for exploring the city. The friendly and helpful staff contribute significantly to a positive stay, ensuring a welcoming atmosphere. Reviews frequently commend the hotel's overall cleanliness and the comfort of its beds, promising a restful night. This hotel is particularly well-suited for sightseers and couples looking to immerse themselves in the city's charm, as well as business travelers due to its accessibility. Families also find it convenient, though some note issues with cot availability. For a more peaceful stay, consider requesting a room away from the street, and be aware that parking beneath the hotel, while convenient, incurs significant costs.

Facilities & Amenities
The hotel provides several convenient facilities to enhance guest comfort. An elevator ensures easy access to all floors, a feature appreciated by many. Rooms are equipped with coffee and tea facilities, allowing guests to enjoy hot beverages at their leisure, and a safe for securing valuables. A notable amenity is the presence of water coolers on every floor, providing readily available drinking water. Each room also includes a mini-fridge, useful for storing personal items. Guests can unwind at the hotel's bar, though some reviews suggest it lacks a vibrant atmosphere. For those wishing to explore the city on two wheels, bikes are available for rent directly from the hotel. While some rooms feature a TV, the hotel does not offer a swimming pool or a fitness center.

Cleanliness & Room Comfort
Guests frequently commend the hotel's high standards of cleanliness, noting that rooms are consistently spotless. Many describe the rooms as spacious, particularly the junior suites, offering ample living area. The beds generally receive praise for being comfortable, with some guests highlighting them as "excellent" or having "the best mattresses." Large bathrooms are a common feature, often including both a deep tub and a shower. While many rooms are noted for being quiet, especially those facing away from the street, some guests in street-facing rooms report noise from nearby establishments or church chimes, for which earplugs are provided. Feedback on room temperature and air conditioning is mixed; some found it effective, while others experienced rooms that were too warm or had ineffective cooling. A recurring theme is that the decor in some rooms appears dated and in need of renovation, with minor issues like worn carpets or loose fixtures occasionally mentioned.

Dining & Food Quality
The hotel's breakfast generally receives positive feedback, with many guests describing it as "delicious" and "very complete." Most guests appreciate the breakfast variety, which typically includes a range of food options such as a pancake making machine, fresh fruit, eggs, bacon, and a selection of cold cuts and bread. The coffee from the machine is often highlighted as good, and the availability of gluten-free bread is a thoughtful touch for those with dietary needs. However, some guests found the breakfast offerings to be somewhat limited or occasionally experienced items running out. A few reviews mentioned the coffee quality being poor on certain days. While the hotel has a bar area, it is primarily for drinks and does not offer a full restaurant service for other meals, with guests often seeking dining options outside the hotel.

Location & Accessibility
The hotel boasts an excellent central location, placing guests directly in the heart of the city. Its proximity to major attractions is a significant advantage, with the Grote Markt, St. Bavo Kerk, and numerous museums all within easy walking distance. Guests appreciate being surrounded by a wide array of restaurants, cafes, and shops, making it convenient to explore the vibrant local scene on foot. For those arriving by public transport, the train station is a manageable 10-20 minute walk away, and the hotel offers good connections to Schiphol airport. A major convenience is the public garage located directly beneath the hotel, providing accessible parking for guests with vehicles, though many reviews note that parking fees can be quite expensive.

Staff & Service
The hotel's staff consistently receives high praise for their friendliness and helpfulness. Most guests highlight their attentive and professional demeanor, noting that they are always ready to assist with inquiries or requests. The check-in process is frequently described as quick and smooth, contributing to a positive first impression. While the majority of reviews commend the staff, some isolated comments mention less friendly interactions at the front desk. Housekeeping is generally lauded for its thoroughness and efficiency, ensuring rooms are kept clean, though a few guests reported minor oversights. The staff's willingness to engage and provide local recommendations, coupled with their proactive problem resolution, significantly enhances the overall guest experience, making visitors feel truly welcoming.

Additional Information
Guests should be aware of certain practical aspects that enhance or impact their stay. The hotel's unique spiral staircase and stained-glass roof in the foyer are often admired as distinctive architectural features. For light sleepers, the proximity to the church chimes can be a factor, as they ring throughout the night, but the hotel thoughtfully provides earplugs in rooms. While generally positive, some guests have noted issues with the cot policy, finding the charges for extra beds to be unexpectedly high. The breakfast fee is another point of discussion, as it is not always clearly communicated and can add significantly to the cost. Additionally, the availability of water coolers on each floor is a convenient and appreciated amenity for all guests.