Anantara Grand Hotel Krasnapolsky Amsterdam

The hotel offers a truly luxurious urban experience, distinguished by its prime location directly on Dam Square, providing unparalleled access to the city's main attractions. Guests consistently highlight the exceptional staff service and the outstanding breakfast, making it a memorable stay. This hotel is an ideal fit for sightseers and couples seeking a romantic getaway, as well as business travelers due to its central convenience. Families also find it accommodating with spacious rooms and attentive service. To enhance your visit, consider requesting a room on a higher floor or away from the main street for a quieter experience, and be sure to indulge in the extensive breakfast buffet served in the beautiful Wintergarden.

Facilities & Amenities
The hotel provides a range of facilities designed to enhance guest comfort and convenience. A well-equipped fitness center is available, though some guests suggest it could benefit from an upgrade. The spa area is frequently praised as beautiful and peaceful, offering relaxing experiences and even special events, though some note it is relatively small and lacks a hot tub. Guests appreciate the availability of Wi-Fi throughout the property. The hotel also features an elegant Tailor Bar known for its excellent cocktails, providing a vibrant yet intimate ambiance. While some guests found the elevators to be somewhat distant or busy, the overall convenience of on-site amenities, including complimentary water bottles and treats in rooms, contributes positively to the stay.

Cleanliness & Room Comfort
Guests consistently commend the hotel's commitment to cleanliness, describing rooms as spotless and meticulously maintained, often with daily turn-down service. Room sizes are generally considered spacious and comfortable, though some found them to be on the smaller side for a luxury hotel. The beds are widely praised for being super comfortable, ensuring a restful night's sleep, although a few guests found them too firm or the pillows too soft. A recurring theme is the issue of noise levels, particularly from the street (Dam Square and Damstraat) and occasionally from adjacent rooms or hallways, suggesting soundproofing could be improved. The bathrooms are noted for being modern, spacious, and clean, often featuring excellent walk-in showers, though some minor issues like dim lighting or non-user-friendly soap dispensers were mentioned.

Dining & Food Quality
The hotel's breakfast consistently receives glowing reviews, often described as amazing, delicious, and one of the best ever experienced. Served in the stunning Wintergarden, it offers an extensive variety of high-quality options, including fresh produce, live cooking stations for omelets, and even complimentary champagne. While some guests found the selection repetitive over multiple days or the area crowded, the overall consensus is highly positive. The Grand Café is praised for its delicious dishes and cozy atmosphere, while the Michelin-starred White Room offers a refined dining experience in a beautiful setting. The Tailor Bar is also highlighted for its excellent cocktails, though some found them to be on the expensive side. Room service, however, received mixed feedback, with some guests noting slow delivery or limited menu options.

Location & Accessibility
The hotel's central location is overwhelmingly cited as its strongest asset, positioned directly on Dam Square at the very heart of the city. This prime spot offers unparalleled accessibility, allowing guests to easily walk to numerous popular attractions, including museums, the Anne Frank House, and major shopping streets. It is also conveniently located near public transportation, such as the Rokin metro line and within walking distance of the Central Station, facilitating easy exploration of Amsterdam. Valet parking is available and is often highlighted as a convenient option, though some guests noted it can be expensive. The hotel's strategic position ensures guests are always close to vibrant cafes, restaurants, and cultural landmarks.

Staff & Service
The hotel's staff consistently receives exceptional praise for their friendliness, attentiveness, and professionalism, often described as going above and beyond to ensure a pleasant stay. The check-in and check-out processes are frequently noted as smooth and efficient, with staff being highly accommodating even when minor issues arise. Guests particularly appreciate the helpful concierge team, who provide excellent recommendations and assist with various requests, including transportation and local insights. The doormen and bellmen are also commended for their welcoming demeanor and efficient handling of luggage. Housekeeping is described as discreet and thorough, maintaining high standards of cleanliness. Overall, the staff's dedication to providing excellent service creates a warm and welcoming atmosphere that significantly enhances the guest experience.

Additional Information
The hotel offers thoughtful touches that enhance the guest experience, such as frequent complimentary treats left in rooms, including chocolates and wine. Guests appreciate the hotel's security measures, including card access to individual floors, which contributes to a sense of safety. The spa area occasionally hosts special events and workshops, providing unique wellness opportunities. While the hotel maintains an elegant, old-world decor with modern amenities, some guests have suggested that certain areas could benefit from a general renovation to update their appearance. It is worth noting that the hotel has a pet-friendly policy, though guests with pets might find suitable outdoor areas challenging to locate nearby.