Colombo Lodge Hotel

This accommodation is highly regarded for its exceptionally comfortable beds and powerful showers, providing a restful and refreshing experience for guests. Its good value and often quiet atmosphere are frequently highlighted, making it a suitable choice for various travelers. While the overall cleanliness receives mixed feedback, the staff are generally praised for their helpfulness. The property's location is considered convenient, appealing to budget travelers, business travelers, short-stay guests, and sightseers looking to explore the city. To ensure a smooth arrival, guests should be prepared for a unique check-in process that often requires calling a number, and it is advisable to bring specific amenities like larger cups or plates if needed for in-room dining.

Facilities & Amenities
The rooms are generally equipped with essential amenities, though the availability and condition can vary. Many rooms feature a mini fridge, kettle, and toaster, with some also including a microwave, which guests find convenient for basic meal preparation. However, some reviews note a lack of plates or sufficient cutlery. Air conditioning is available in some rooms, providing comfort, while the presence of a TV is common, though some guests reported non-functional units. For longer stays, laundry facilities are available on-site for a fee, which is a practical offering. While some guests appreciate the provided amenities, others suggest bringing personal items like tissues or hand soap for the sink.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is notably mixed. While many praise the rooms as very clean, tidy, and immaculate, a significant number of reviews mention issues such as stained linen, dirty carpets, uncleaned toilets, and a general lack of thoroughness in housekeeping. Despite these concerns, the comfortable beds consistently receive high praise, often described as the highlight of the stay. Rooms vary in size, with some being spacious and others quite small. Noise levels are generally low, contributing to a quiet atmosphere, though some guests experienced noise levels from hallways or nearby restaurants. A common point of discussion is the lack of traditional windows in many rooms, with some featuring only a skylight or no window at all, leading to a "cave-like" feel for some.

Dining & Food Quality
While the accommodation does not appear to offer its own extensive dining services, guests frequently mention the convenience of an on-site restaurant, often described as a Javanese or Morimori restaurant, accessible directly from the building. This provides a convenient option for evening meals. Additionally, the property's location places it near various local eateries and a bakery with a coffee shop, allowing guests to easily find breakfast and dining options within walking distance. The proximity to supermarkets also enables guests to purchase their own food items, complementing the in-room kitchenette facilities available in some units.

Location & Accessibility
The property boasts a generally central location, making it a popular choice for guests. It is within easy walking distance to the city center, local restaurants, and shops, and also offers convenient access to attractions like Hagley South Oval. Public transport is readily available, with bus stops located directly across the street, providing easy connections to the city and even the airport. A significant advantage highlighted by many guests is the availability of free parking at the rear of the building, which is a valuable amenity in the area. While some guests perceive the immediate surrounding area as less desirable, the overall accessibility and proximity to key areas are highly appreciated.

Staff & Service
The staff at this property generally receive high praise for their friendly and helpful staff demeanor, with many guests highlighting their attentive service and willingness to go above and beyond, such as assisting with luggage or accommodating requests. However, the check-in process is a recurring point of concern for many, often described as confusing or awkward due to an unmanned reception desk. Guests frequently need to call a number and wait for someone to provide access, which can be particularly challenging for late arrivals or during inclement weather. Housekeeping service receives mixed feedback, with some guests reporting rooms not being serviced for extended periods, while others found the rooms tidied daily.

Additional Information
Guests should be aware that the property operates with a strict cancellation policy, often not allowing cancellations, which is a significant point of feedback. Recent reviews indicate a change in new ownership, which some guests believe has led to a decline in the quality of service and cleanliness compared to previous stays. The building layout is often described as a "rabbit warren" with numerous doors to navigate, which can be confusing for first-time visitors. Furthermore, the property lacks dedicated communal space outside of the individual rooms, meaning guests primarily interact within their private accommodations.