Positive Reviews
positive:
You can't beat the location
Situated right in the heart of Downtown Disney, you'll be able to overlook the famous landmarks from Disney's Grand Californian. Guests love the hotel's convenient central location, which enables you to walk to the rides and attractions with ease.
positive:
Wonderful staff provide the full Disney experience
From personal and warm welcomes, to friendly conversations and general helpfulness, you'll be well looked after by team members at this hotel. Guests frequently praise staff for giving great service throughout their stays.
positive:
The lobby provides a great welcome
Many guests have commented on the beautifully designed lobby at this hotel, which gives a great first impression and really sets the tone for a magical Disney vacation. Many guests enjoy relaxing in this welcoming space.
Negative Reviews
negative:
Starting to show signs of age
For some guests, the luxurious feel was just slightly lacking, with some feeling that a little redecoration would return this great resort to its former glory.
negative:
Its size can be tiring
Due to the large size of Disney's Grand Californian, some guests were frustrated and tired after it seemed to take a long time to walk from the hotel entrance to their rooms. After a long day at the park, some guests felt that they could do without the extra wandering.
negative:
Be prepared to spend lots of money
One of the only issues that guests had was the cost of things at this hotel. Although some expect to pay higher prices in a luxurious resort, others were disappointed with the lack of value they felt they received when purchasing drinks and food, particularly through room service.