Four Seasons Resort Oahu at Ko Olina

This luxurious resort offers an exceptional escape, distinguished by its serene private lagoons and a stunning adults-only infinity pool that provides breathtaking ocean views and spectacular sunsets. It is an ideal destination for couples seeking a tranquil and romantic getaway, as well as families looking for a fun-filled vacation with dedicated amenities for children. The property is consistently praised for its beautiful grounds, comfortable accommodations, and the genuinely warm and attentive service provided by its staff. To maximize your experience, guests recommend utilizing the in-room tablet or app for seamless requests and considering booking spa treatments or kids' club activities in advance due to their popularity.

Facilities & Amenities
The hotel boasts an impressive array of facilities designed for relaxation and recreation. Guests can enjoy multiple swimming pools, including a peaceful adults-only infinity pool with ample loungers and attentive service, a large and relaxing family pool, and a fun kids pool featuring a unique sand area. The comprehensive spa offers amazing massages, a cold plunge, hot tub, and zen garden, providing a serene environment for rejuvenation. For fitness enthusiasts, the well-equipped fitness center includes a weight room, aerobic room, tennis court, basketball court, and futsal court, accessible 24/7. Complimentary Wi-Fi is available throughout the property, and the efficient valet parking service is appreciated for its speed and convenience, often offering cold water and towels.

Cleanliness & Room Comfort
Guests consistently commend the spacious rooms and luxurious suites, many of which offer stunning ocean views from their private balconies or lanais. The comfortable beds and high-quality linens contribute to a restful sleep, while the spacious bathrooms feature both a separate tub and shower and dual vanities. In-room amenities like coffee makers with Nespresso pods and automatic blackout shades are frequently appreciated. Housekeeping is generally described as excellent, providing meticulous turn-down service that includes thoughtful touches like cleaning cloths for glasses and organizing charging cords. While most guests find the rooms quiet, some in oceanfront rooms have reported loud music from adjacent event facilities, occasionally impacting the use of their lanai during evening hours.

Dining & Food Quality
The hotel offers a variety of dining options that receive mixed but generally positive feedback. Noe, the Italian restaurant, is highly praised for its excellent food, particularly the pastas and truffle tagliatelle, and its great ambiance. Mina's Fish House is noted for its delicious seafood, including grilled snapper and spam fried rice, and its appealing setting. The breakfast buffet at La Hiki offers a wide variety of selections and good quality, though many guests find it to be very expensive. The Manalo lounge is recommended for its wagyu hot stone and other savory dishes. The pool bar serves delicious cocktails with excellent service. While the food quality is often described as tasty and excellent, some guests feel the dining options are overpriced for the value, and a few noted limited variety or occasional inconsistencies.

Location & Accessibility
The hotel's quiet location on the west side of Oahu, nestled within the Ko Olina lagoons, is a major draw for guests seeking a peaceful retreat away from the bustling crowds. The private beach and calm bays are ideal for swimming, paddleboarding, and snorkeling, with complimentary gear provided. A scenic walking path extends along the lagoons, perfect for morning or evening strolls. While the resort offers a self-contained experience, it is approximately a 30 to 45-minute drive to Honolulu and Waikiki, which some guests appreciate for the tranquility but others find a bit remote for extensive island exploration. Conveniently, the hotel is within walking distance of nearby shops and restaurants in the Ko Olina development and is relatively close to the airport. Valet parking is the only option and is noted as expensive, though efficient.

Staff & Service
The staff consistently receives glowing reviews for their exceptional service, often described as top-notch, friendly, helpful, and attentive. Guests frequently highlight the professionalism and warm welcome from the moment of arrival, including personalized greetings and thoughtful amenities for special occasions. The quick check-in process and the staff's willingness to accommodate requests contribute significantly to a positive experience. Housekeeping is commended for its thoroughness and efficiency, ensuring rooms are always pristine. The valet service is noted for its speed and courtesy, while the pool and beach staff are praised for their attentiveness, providing complimentary items like popsicles and sunscreen. Concierge services are also highly regarded for assisting with reservations and activities, and many guests appreciate the personalized attention that makes them feel genuinely cared for.

Additional Information
The hotel offers several unique amenities that enhance the guest experience, such as a Hawaiian Ocean Jewelry Making Workshop and a StarTour show for astronomy enthusiasts. A complimentary conveyance service is available for guests wishing to explore nearby neighborhood restaurants and shops. For those with late flights, a departure lounge provides facilities for showering and repacking after check-out. Guests appreciate the availability of water on request from the hotel, eliminating the need to purchase bottled water. While the hotel generally provides a serene environment, some guests have reported construction noise during the day, impacting relaxation by the pool or in their rooms. There have also been isolated reports of missing items from cabanas on the public beach, prompting a need for vigilance.