Grand Hotel Amrâth Amsterdam

This hotel, housed in a stunning historic Art Deco building, offers a unique and memorable stay, often described as grand and full of character. Its signature feature is its architectural beauty, which transports guests to another era while providing modern comforts. The hotel is ideally suited for sightseers and couples seeking a charming base for exploring the city, as well as business travelers due to its convenient location. Many guests appreciate the spacious accommodations and the attentive service from the staff. To enhance your experience, consider requesting a room with a canal view for picturesque scenery, and be prepared for the hotel's somewhat labyrinthine layout, which adds to its unique charm.

Facilities & Amenities
The hotel offers a range of facilities for guest enjoyment and relaxation. The spa area is a notable feature, typically including a warm pool, saunas, a steam room, a jacuzzi, and a well-equipped gym. Most guests find the spa a pleasant addition, though some have reported issues with the jacuzzi being cold or the steam room not functioning. The minibar in each room, stocked daily with complimentary soft drinks and water, is consistently praised as a thoughtful and convenient amenity. While free Wi-Fi is available and generally reliable, some guests have experienced slow or non-functional elevators, which can be a source of frustration given the hotel's expansive and complex layout.

Cleanliness & Room Comfort
Guests frequently highlight the spacious rooms and high ceilings, which contribute to a luxurious feel. The beds are generally described as comfortable, ensuring a restful night's sleep for most, though some guests have found the mattresses to be worn or the toppers to slide. Cleanliness receives mixed feedback; many commend the hotel's efforts, noting rooms are often impeccable, while some report instances of dust, uncleaned areas, or rooms not being serviced daily. Noise levels are typically low, especially in canal-facing rooms, providing a peaceful environment. However, a recurring concern is the temperature control and AC system, with many guests finding their rooms too hot and the cooling ineffective. Bathrooms are often large, featuring both bathtubs and showers, though some reviews mention issues like clogged drains, low water pressure, or broken fixtures.

Dining & Food Quality
The breakfast service is a significant highlight for many guests, consistently praised for its variety, quality, and delicious options, including made-to-order egg dishes. Guests appreciate the extensive buffet, though it is frequently noted as being expensive. Feedback on the hotel's main restaurant and bar food is more mixed; some guests enjoy excellent meals and service, while others describe the food as mediocre, overpriced, or experience slow service. The bar atmosphere is generally well-regarded, providing a pleasant setting for drinks. Some guests have expressed a desire for more gluten-free options at breakfast.

Location & Accessibility
The hotel boasts an excellent central location, making it highly convenient for exploring the city. It is situated within a short walking distance (typically 5-10 minutes) from Central Station, providing easy access for arrivals and departures. Guests appreciate being able to reach many major attractions, shopping areas, and diverse dining options on foot. The proximity to public transport links is also a significant advantage. While parking is available, it is often described as expensive. Some guests have noted challenges with the hotel's main entrance, which involves several stairs, potentially posing difficulties for those with mobility issues, though staff are generally helpful with luggage.

Staff & Service
The staff at the hotel consistently receive high praise, with guests frequently describing them as friendly, helpful, attentive, and professional. Many reviews highlight their willingness to go "above and beyond" to ensure a pleasant stay. While the check-in process can sometimes be slow or disorganized for a few guests, most report a smooth and welcoming experience. Housekeeping service garners mixed feedback; some guests commend the daily service and turndown, while others report instances of rooms not being cleaned thoroughly, missing amenities, or staff entering rooms without prior notification. Overall, the staff's responsiveness to guest requests and issues is generally positive, contributing significantly to the hotel's reputation for good service.

Additional Information
The hotel's unique character stems from its historic building and distinctive Art Deco style, which many guests find captivating, though some perceive the interior as somewhat dark or old-fashioned. A frequently mentioned aspect of the hotel's design is its labyrinthine layout, which can make finding rooms challenging, often described as navigating a "maze." Guests should also be aware of the hotel's deposit policy, which has been a point of contention for some, with reports of delays or issues regarding the refund process after check-out. The hotel is known to be pet-friendly, accommodating guests traveling with their companions.