Grand Hotel Dino

This grand hotel offers a truly memorable experience, largely defined by its stunning lakeside location and elegant, historic ambiance. Guests are consistently captivated by the breathtaking lake views and the meticulously maintained gardens that lead directly to a private beach. The hotel's expansive and luxurious public areas, adorned with classic decor, contribute to a sense of timeless grandeur. It is an ideal destination for sightseers and couples seeking a romantic escape, given its prime position near the ferry terminal and local attractions. Families also find it appealing due to the multiple swimming pools and spacious accommodations. For business travelers, the hotel provides ample facilities for conferences and events. To enhance your stay, consider requesting a room with a lake view for unparalleled scenery, and be aware that some amenities may incur additional charges.

Facilities & Amenities
The hotel boasts an impressive array of facilities designed to enhance the guest experience. Most guests highly praise the multiple swimming pools, including both indoor and outdoor options, and the direct access to a well-maintained private beach on the lake, complete with ample sunbeds. The extensive and beautiful gardens provide serene spaces for relaxation. While the Wi-Fi connectivity receives mixed reviews, with some guests finding it slow or limited, the luxurious bars are consistently enjoyed for their ambiance and cocktail selection. However, a recurring point of contention is that access to the fitness center and sauna often comes with an additional daily fee, which many guests find surprising given the hotel's standard. The availability of electric car charging is noted, though some found the associated rules and penalties to be restrictive.

Cleanliness & Room Comfort
Guests generally commend the hotel's high standards of cleanliness, noting that rooms are often spotless and well-maintained. The room decor receives mixed feedback; while many appreciate the spaciousness and classic elegance, some describe the furnishings as old-fashioned or dated. Opinions on bed comfort vary, with some guests enjoying a restful sleep on comfortable mattresses, while others found them to be uncomfortably hard. A common concern among reviewers is the notable absence of standard in-room amenities such as coffee/tea making facilities and a fully stocked mini-bar, with some rooms only providing paper cups. While many rooms offer stunning lake views from a balcony, some guests reported issues with insufficient air conditioning or unexpected noise levels from adjacent rooms or hallways. The bathroom facilities are generally spacious, though some note a lack of certain toiletries like conditioner.

Dining & Food Quality
Feedback on the hotel's dining options is varied. The breakfast buffet is a significant point of discussion; many guests praise its extensive variety and good food quality, highlighting fresh breads and diverse selections, including gluten-free options. However, a notable number of reviewers found the breakfast to be average, bland, or overpriced, with some expressing disappointment over machine-dispensed coffee that was not hot enough. The hotel's restaurant for dinner also elicits mixed responses, with some guests enjoying refined and excellent meals, while others found the food to be mediocre or lacking in flavor, particularly for larger groups. The hotel's bar, however, consistently receives positive remarks for its luxurious ambiance and well-crafted cocktails, providing a pleasant setting for evening relaxation.

Location & Accessibility
The hotel's lakeside location is overwhelmingly praised as one of its strongest assets, offering direct access to the water and stunning panoramic views. Its proximity to the ferry terminal is highly valued, making it exceptionally convenient for guests wishing to explore the nearby islands and other lakeside towns. The hotel is also within easy walking distance of the town center, where guests can find various restaurants, shops, and a market. While the location itself is ideal for sightseeing and local exploration, the parking situation is a frequent topic of discussion. Most guests note that the underground garage is available but comes with a significant daily fee, which many consider expensive, though it offers secure and convenient vehicle storage.

Staff & Service
The hotel's staff generally receives positive feedback, with many guests commending their friendliness, helpfulness, and attentive service. Reviewers frequently highlight the professionalism and courtesy of the team, contributing to a welcoming atmosphere throughout the property. The check-in process is often described as quick and efficient, ensuring a smooth arrival for most guests. However, a few guests reported issues with unhelpful front desk interactions or unexpected charges during check-out, leading to some frustration. While housekeeping is generally praised for maintaining high standards of cleanliness, some guests noted inconsistencies, such as items not being replenished or rooms not being serviced unless explicitly requested. Overall, the staff's dedication to providing a pleasant experience is a recurring theme, despite isolated instances of perceived rudeness or distraction.

Additional Information
Guests should be aware of several important details that impact the overall value. A significant point of contention for many is the unexpected 5% service charge often added to the final bill, which some guests feel is not clearly communicated upfront. Furthermore, access to amenities like the gym and sauna typically incurs an additional daily fee, rather than being included in the room rate. The hotel operates a specific room cleaning policy where rooms are only serviced if indicated by the guest, which surprised some. The key card system for activating in-room electricity is also a notable feature. Despite these additional costs and policies, the hotel is generally considered pet-friendly, with positive experiences reported by guests traveling with animals. The hotel's grand scale means it frequently hosts large groups and conferences, which can sometimes affect the overall atmosphere.