Hotel Anker Luzern

This hotel offers a truly unique and memorable stay, distinguished by its quirky and stylish decor that blends modern design with historical elements, creating a vibrant and inviting atmosphere. Its signature feature is its central location, placing guests within easy walking distance of major attractions and the main train station. The hotel is an excellent fit for sightseers and couples seeking a distinctive experience, as well as business travelers who appreciate convenience and comfort. Families also find it accommodating, with some rooms offering ample space. Guests consistently praise the exceptional staff and the high quality of the breakfast. To enhance your stay, consider requesting a room not facing the main road for a quieter experience, and be sure to take advantage of the complimentary public transport pass provided.

Facilities & Amenities
Guests frequently commend the hotel's distinctive and contemporary decor, which extends throughout the property, creating a fun and engaging ambiance. The hotel features a welcoming lobby area with a cozy fireplace, providing a comfortable space for relaxation. While there isn't a traditional fitness center or swimming pool, guests appreciate unique offerings such as a free photo booth on the ground floor, adding a playful touch to their stay. The availability of rucksacks for guests to borrow for excursions is a thoughtful and practical amenity. The Wi-Fi connectivity is generally reliable, ensuring guests can stay connected. The hotel's bar and restaurant areas also contribute to the overall positive atmosphere, offering inviting spaces for socializing and dining.

Cleanliness & Room Comfort
The hotel consistently receives high marks for its cleanliness, with guests noting that rooms are spotless and well-maintained. Rooms are generally described as spacious and beautifully designed, featuring a stylish and modern aesthetic. The beds are widely reported as comfortable, contributing to a restful night's sleep, though a recurring comment highlights that the pillows can be too soft or flat for some preferences. Bathrooms are often praised for their size, modern design, and excellent showers with good water pressure and drainage. However, a significant point of feedback is the absence of air conditioning, which can lead to rooms becoming quite warm, especially during summer months. While soundproofing is effective when windows are closed, opening them for ventilation can expose guests to considerable street noise due to the hotel's location near a busy traffic junction. Some rooms also lack a wardrobe or sufficient storage space, and a few guests noted issues with room lighting or the absence of a kettle or mini-fridge.

Dining & Food Quality
The hotel's breakfast consistently receives glowing reviews, with guests describing it as "superb," "amazing," and "one of the best." The buffet spread offers a wide and delicious variety of options, including fresh bread, pastries, eggs, bacon, Swiss cheeses, and smoked salmon, ensuring a great start to the day. The restaurant is also highly regarded for its food quality, particularly its grilled meat dishes, though some guests note that dining there can be expensive. The bar area is frequently mentioned as having a pleasant atmosphere, serving drinks and complimentary nibbles. However, it is important to note that room service is not available, and the restaurant kitchen has specific closing times, which some guests found to be earlier than expected.

Location & Accessibility
The hotel boasts an excellent and central location, making it highly convenient for exploring the city. It is situated within a short walking distance (typically 5-10 minutes) from the main train station, providing easy access for arrivals and departures. Guests appreciate its proximity to major attractions such as the Chapel Bridge, the lake, and the old town, allowing for easy exploration on foot. The presence of bus stops just meters from the hotel entrance further enhances accessibility to various parts of the city. For those arriving by car, parking is available nearby in public facilities, with the hotel assisting guests in arranging a permit for a daily fee, which is generally considered convenient despite the cost. The hotel also provides guests with a QR code for free local public transport, a highly valued benefit.

Staff & Service
The hotel staff consistently receives outstanding praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight their warm welcome, positive demeanor, and willingness to go above and beyond to assist with various requests. The check-in process is often described as quick and efficient, with many guests delighted by complimentary room upgrades upon arrival. Staff members are commended for providing excellent local tips, assisting with directions, and accommodating specific needs, such as providing extra items for rooms or arranging luggage storage. The overall impression is one of exceptional hospitality and a genuine commitment to ensuring a comfortable and enjoyable stay for every guest.

Additional Information
Guests frequently receive complimentary room upgrades, enhancing their stay significantly. The hotel offers a pet-friendly policy, welcoming furry companions. A unique and popular feature is the free photo booth located on the ground floor, providing a fun souvenir for guests. For those planning excursions, the hotel thoughtfully provides rucksacks for loan. While the hotel's overall design is highly praised, some guests have noted that the unisex toilets in communal areas might be an adjustment for some. Additionally, the hotel provides a distinctive "do not disturb" hanger, adding a touch of charm to the guest experience.