Blizzard Resort

This hotel offers a tranquil retreat, distinguished by its serene ambiance and breathtaking views of the surrounding nature, including nearby strawberry farms. It is an ideal choice for families, couples, and friends seeking a peaceful getaway, and is also a good option for pet owners looking for a welcoming environment. Guests consistently praise the hotel's impeccable cleanliness, the comfort and spaciousness of its accommodations, and the excellent quality of the food served. The attentive and helpful staff further enhance the overall experience, contributing significantly to a relaxing and comfortable stay. To make the most of your visit, consider exploring the adjacent strawberry farms for fresh produce and a unique experience. Additionally, guests should be prepared for the narrow, steep approach road leading to the property, which some found challenging to navigate, especially with certain vehicle types.

Facilities & Amenities
The hotel provides a range of facilities designed for guest comfort and recreation. It features a well-maintained swimming pool and a pleasant garden, offering inviting outdoor spaces. Guests can enjoy recreational activities such as carrom and chess. Many rooms are equipped with a balcony, often providing breathtaking views and ample natural light and ventilation. A popular evening amenity is the bonfire area, sometimes accompanied by music, creating a relaxing ambiance. While Wi-Fi is available, some guests reported it to be spotty or not working consistently. The hotel provides hot water, though a few guests experienced issues with the solar heating system on rainy days, leading to delays. There is no elevator, which guests should note, and some minor issues were mentioned regarding TV remotes and intermittent generator backup.

Cleanliness & Room Comfort
Guests consistently commend the cleanliness and spaciousness of the rooms, frequently describing them as neat, tidy, and well-maintained. Many accommodations are noted for their ample natural light and ventilation, with some featuring a balcony that offers pleasant views. The bathrooms are generally reported as large and hygienic. The beds are a highlight for many, often described as extremely comfortable, ensuring a restful night's sleep. However, some guests have reported isolated issues with bed linens, blankets, and pillows not being adequately washed, and a few instances of small cockroaches or unclean towels were mentioned. While the rooms are generally quiet, some guests experienced noise from other guests due to the resort's layout, and a few noted that doors appeared somewhat undermaintained.

Dining & Food Quality
The food quality at the hotel's restaurant receives widespread praise, with many guests describing meals as delicious, freshly prepared, and having a comforting, home-like taste. The chef is frequently commended for the excellent taste and quality of the dishes, and some guests appreciated the kitchen's flexibility with special requests. The breakfast is generally considered sumptuous and delicious, though some guests felt the buffet variety was limited and could be improved, with similar options served daily. While vegetarian food is well-regarded, some found the non-vegetarian options less appealing. Many guests found the on-site dining convenient and tasty enough to avoid eating elsewhere. However, a few recent reviews indicated a decline in food taste, suggesting some inconsistency in the culinary experience.

Location & Accessibility
The hotel is situated in a quiet location, away from city noise, nestled between Panchgani and Mahabaleshwar, and surrounded by nature and strawberry farms. Guests appreciate its secluded ambiance and the breathtaking views from many rooms. While the general location is considered good and convenient for accessing points of interest, a significant number of reviews highlight challenges with the approach road. It is frequently described as narrow, steep, rough, and potentially difficult for vehicles with low ground clearance. Some guests also noted that the location shown online did not accurately reflect its actual distance. Parking is available and generally considered safe, though some found it a bit tight and noted a lack of lighting at night. A few guests reported a two-kilometer stretch of off-roading to reach the resort.

Staff & Service
The staff at the hotel consistently receives high praise for their politeness, helpfulness, and prompt service. Guests frequently highlight the attentive service provided by the restaurant team, who are described as warm, cooperative, and knowledgeable about the menu. The housekeeping staff is also commended for their efficiency in maintaining room cleanliness. The management team is noted for their professional and well-behaved demeanor. Many guests felt the service was exceptional, with staff going "above and beyond" to ensure a pleasant stay, creating a homely atmosphere and being readily available to assist with requests. However, a few isolated negative reviews mentioned instances of arrogant staff, poor coordination in phone service, and difficulty reaching the hotel for orders, suggesting some inconsistency in service delivery.

Additional Information
Guests should be aware that the hotel primarily accepts UPI and cash payments, as card payment is not available. The hotel is a pet-friendly property, which is a significant advantage for guests traveling with animals. For drivers, accommodation is provided for sleeping. The resort offers unique on-site experiences, such as access to a strawberry farm where guests can enjoy plucking fresh strawberries. Some guests noted an issue with electricity supply during monsoons, leading to intermittent generator backup. There was also a specific instance where a guest reported a discrepancy in breakfast inclusions, with egg items being extra chargeable for some while included for others, leading to a perception of inconsistent billing policies. The hotel also features live music and a bonfire area, enhancing the evening ambiance.