Hotel Boston

The hotel is distinguished by its significant renovation and expansion, particularly the new section, which offers modern and comfortable accommodations. Its prime location near Lake Maggiore and the train station is also a key highlight. Guests frequently commend the hotel's excellent location, the generally positive staff interactions, and the overall cleanliness. While many rooms are praised for their comfort, feedback on room quality can vary depending on whether guests are in the older or newer parts of the hotel. The breakfast receives mixed reviews regarding variety and quality. This hotel is well-suited for sightseers and couples looking to explore the area, families needing convenient access to attractions, and business travelers due to its proximity to the station and town center. Motorcyclists also find it convenient due to the secure underground parking. For an optimal experience, guests are advised to request a room in the newly renovated section and note that the breakfast assortment improves after 8:30 AM.

Facilities & Amenities
The hotel offers convenient underground parking for an additional fee, which is highly valued given the limited parking in the area. Wi-Fi is available throughout the property, though some guests reported it could be slow or unstable in their rooms. The air conditioning in the rooms is generally effective and quiet, ensuring a comfortable stay. An elevator is present, providing easy access to all floors, though some found it slow. While some rooms in the newer section include a small fridge and a kettle, these amenities are not consistently available across all rooms, leading some guests to request them or bring their own. The hotel also features a newly renovated lobby and a spacious breakfast room, which contribute to a pleasant common area experience.

Cleanliness & Room Comfort
Guest feedback on cleanliness is largely positive, with many describing rooms as spotless and well-maintained, particularly in the newer sections. However, some older rooms received criticism for being uncleaned or having worn towels. Room comfort varies significantly; the newly renovated rooms are often described as spacious, bright, and featuring comfortable beds and modern bathrooms with large showers. Conversely, rooms in the older part are sometimes noted as small, dated, or having uncomfortable beds (often two singles pushed together). Issues like clogged drains, rust-colored water, or lack of basic bathroom essentials (like hairdryers or space for toiletries) were reported in some older units. Noise can be an issue due to thin walls, elevator proximity, or street noise, though many rooms are quiet.

Dining & Food Quality
The breakfast at the hotel receives mixed but generally positive feedback. Many guests describe it as abundant and varied, offering a good selection of both sweet and savory options, including freshly baked crostata, cold meats, and cheeses. The breakfast room is noted for being airy and well-designed, with an option for outdoor seating. However, some guests found the coffee from the urn to be weak or of poor quality, though cappuccinos made by staff were often praised. A few guests mentioned that the assortment could be limited if arriving too early, with more options becoming available around 8:30 AM. Some also noted a lack of hot food options or specific dietary choices like vegan alternatives. Breakfast typically concludes by 9:30 AM.

Location & Accessibility
The hotel boasts an excellent location, highly praised by guests for its convenience. It is situated just a short walk from the Stresa train station, making it ideal for arrivals and departures by rail. The lakeshore promenade and Lake Maggiore are also within a few minutes' walk, offering easy access to scenic views and recreational activities. Guests appreciate its proximity to the pier for boat trips to the islands. The hotel is centrally located yet on a quiet street, providing a peaceful environment while still being an easy walk to the main commercial areas, restaurants, and shopping in town. This strategic position allows guests to explore Stresa and its surroundings primarily on foot.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and professionalism. Many guests highlight the attentive service provided by the breakfast staff and the overall cordial demeanor of the team. The check-in process is often described as quick and efficient, with staff willing to accommodate requests and offer local recommendations. However, a few guests reported initial unhelpful interactions at reception or issues with specific requests like hot water or bed bug concerns not being handled to their full satisfaction. Despite these isolated incidents, the general sentiment is that the staff are very welcoming and contribute significantly to a positive guest experience, including offering luggage storage after check-out.

Additional Information
Guests should be aware that the hotel charges a fee for underground parking, which is a convenient option given the limited street parking. While the hotel has undergone significant renovation and expansion, particularly with a new section, some guests noted that rooms in the older part are still awaiting updates. There were reports of construction noise from an adjacent site during the day, which could impact guests staying in certain rooms. The hotel has a pet-friendly policy, accommodating four-legged companions for an additional supplement. Some guests expressed frustration over specific charges, such as for bottled water or chamomile tea, and a few had negative experiences with the hotel's cancellation policy during emergencies.