Candlewood Suites Loma Linda San Bernardino S by IHG

The hotel is widely celebrated for its unique feature: well-appointed kitchenettes in every suite, complete with full-size refrigerators, stoves, microwaves, and dishes, making it feel like a true "home away from home." This, combined with the convenience of free laundry facilities, positions it as an excellent choice for extended stays and business travelers seeking self-sufficiency. Its comfortable and clean accommodations are frequently highlighted, alongside the consistently friendly and helpful staff. The hotel is also a strong recommendation for families due to the spacious rooms and kitchen amenities, and for those visiting the nearby Loma Linda Hospital. To ensure a smooth experience, guests on longer stays should confirm the housekeeping schedule, and all visitors should be aware of the daily parking fee.

Facilities & Amenities
Guests consistently praise the comprehensive kitchenettes found in every room, which include a full-size refrigerator, stove, microwave, dishwasher, and a complete set of dishes and utensils, allowing for convenient in-room meal preparation. The availability of free laundry facilities is a significant advantage, particularly for longer stays, providing a practical solution for guests' needs. The hotel also offers BBQ grills for outdoor cooking and a 24/7 complimentary coffee and tea station in the lobby, which is much appreciated. While a fitness center is available, some guests note it is minimal. The elevators have received mixed feedback, with some guests describing them as clunky or experiencing occasional issues, though they generally function. The Wi-Fi is reported to be adequate for general use. It is worth noting that the hotel does not feature a swimming pool or hot tub.

Cleanliness & Room Comfort
The hotel receives widespread commendation for its clean rooms and overall tidiness, with many guests describing their accommodations as spotless and well-maintained. The beds are frequently highlighted as exceptionally comfortable, ensuring a restful night's sleep. Guests appreciate the spacious rooms and suites, often noting the high ceilings that contribute to an open and airy feel. While generally quiet, some guests have reported occasional disturbances from loud neighbors or hallway noise. The air conditioning system is effective in maintaining a comfortable room temperature. Feedback on the bathroom cleanliness is mixed; most find them clean, but some have noted issues with stains, discoloration, or even ants. Minor maintenance issues like a hole in the wall or loose fixtures have been occasionally reported, and some rooms have experienced a lingering smoke smell.

Dining & Food Quality
A recurring point in guest feedback is the absence of a complimentary breakfast, which some visitors note as a drawback. However, the hotel compensates by providing a 24/7 complimentary coffee and tea station in the lobby, which is a popular amenity for guests. The primary solution for dining is the highly valued in-room kitchenettes, which allow guests to prepare their own meals, significantly reducing food costs and offering the flexibility of home cooking. These kitchens are equipped with everything needed for meal preparation, from stoves to dishes. Additionally, the lobby features a selection of snacks and beverages available for purchase for quick bites. For those preferring to dine out, the hotel's location is noted for its proximity to a variety of fast food establishments and other restaurants, offering diverse options within a short drive or walk.

Location & Accessibility
The hotel's central location is consistently highlighted as a major advantage, particularly its close proximity to Loma Linda Hospital, often just a few minutes away, making it ideal for medical visitors. It also offers convenient access to the freeway, facilitating travel to other areas. Guests appreciate being within easy reach of numerous restaurants and shopping options. While the location is generally praised, feedback on the surrounding area is mixed; some describe it as safe and quiet, while others express concerns about a noticeable marijuana smell in hallways and parking areas, as well as instances of partying or loitering. Parking is available on-site, but a daily fee is charged, which many guests find expensive and unexpected, especially given the area.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and accommodating nature, with many guests highlighting their positive interactions with the front desk team and management. The check-in and check-out process is generally described as smooth and efficient, though some guests have reported significant delays, particularly during late-night arrivals when staff presence at the front desk can be limited. Housekeeping services receive mixed feedback; while some guests commend the cleanliness, many note that full room cleaning is only provided every five to seven days or upon specific request, which can lead to a shortage of fresh towels or unemptied trash bins for longer stays. Despite these occasional service gaps, the staff's overall commitment to guest satisfaction is a recurring positive theme.

Additional Information
The hotel maintains a pet-friendly policy, welcoming both dogs and cats, which is a significant draw for many travelers. However, guests should be aware that some rooms may show signs of wear and tear, such as worn carpets or curtains. The elevators have been a point of concern for several guests, described as clunky or feeling unreliable, with some even reporting getting stuck. While the hotel is generally quiet, some guests have noted a lack of visible security presence, leading to concerns about loitering or noise in the parking areas. Additionally, the property does not offer a swimming pool or hot tub, which some guests would appreciate. There is also ongoing construction nearby, though it is generally not reported as a source of noise.