Elite Gold Coast

The hotel is a highly regarded destination, particularly for its direct access and complimentary use of the extensive KDV Sports complex, which offers a wide array of activities including mini golf, a gym, and various courts. This signature feature makes it an ideal choice for sports enthusiasts and families seeking active leisure options. Guests consistently praise the hotel's modern, clean, and comfortable accommodations, along with its quiet atmosphere and excellent value. Its strategic location near the People First Stadium also makes it perfect for event attendees and concert-goers. Business travelers appreciate the 24/7 reception and peaceful environment, while couples can enjoy a relaxing getaway. For those planning a stay, it is advisable to inquire about the bed configuration, as some rooms feature two single beds pushed together, and consider utilizing the diverse sports facilities to enhance the experience.

Facilities & Amenities
Guests highly value the comprehensive facilities available, especially the complimentary access to the adjacent KDV Sports complex. This includes a well-equipped gym, a refreshing outdoor pool, and a heated pool, along with opportunities for mini golf, tennis, paddle, and pickleball. Many reviews highlight the convenience of the free mini golf as a significant bonus, particularly for families. The hotel also provides practical amenities such as laundry machines and a communal kitchenette, though some guests noted a lack of microwaves, dishes, or cutlery in their rooms. While the gym is appreciated, some found its separate location a minor inconvenience. The availability of free Wi-Fi is consistently praised, ensuring guests remain connected throughout their stay.

Cleanliness & Room Comfort
The hotel consistently receives high marks for its cleanliness, with rooms described as neat, tidy, and modern. Guests frequently commend the comfortable beds and good air conditioning, contributing to a restful stay. Many rooms are noted for being spacious, especially the family accommodations, and feature well-appointed interiors with lovely bathrooms and good shower pressure. However, feedback on bed comfort is mixed, with some finding the beds too firm or uncomfortable due to two single mattresses pushed together. Several guests reported small rooms and particularly compact bathrooms, sometimes lacking bench space, a shower mat, or adequate ventilation. Noise can occasionally be an issue, with mentions of sounds from neighboring rooms, plumbing, or external activities like tree trimming.

Dining & Food Quality
The on-site restaurant is a significant highlight, frequently praised for its fantastic food, delicious offerings, and reasonable prices. Guests particularly enjoyed dishes like steak, eggplant parmigiana, and pizza, often describing meals as excellent value. The bar area is also well-regarded. While some packages include a buffet breakfast with both hot and continental options, many guests noted that the hotel primarily offers a continental breakfast with limited variety, and some wished for more hot food choices. A recurring point of frustration is the restaurant's inconsistent operating hours, often being closed for lunch or private functions, which can leave guests with limited dining options nearby. Some found the coffee quality to be poor, and a few reviews mentioned disappointing desserts.

Location & Accessibility
The hotel boasts a prime location for guests attending events at the People First Stadium, being within easy walking distance. Its position offers convenient access to the highway, facilitating travel to theme parks, the Gold Coast hinterland, and other attractions. While some guests found it a little further from the main Gold Coast hub than anticipated, requiring a short drive or Uber to areas like Surfers Paradise or Broadbeach, its quiet setting away from the city's bustle is appreciated. Free on-site parking is a major advantage, with ample spaces available, though undercover parking is limited. The hotel is also conveniently close to a 7-Eleven and a Coffee Club, providing quick access to essentials and casual dining.

Staff & Service
The hotel's staff consistently receives glowing reviews for their exceptional friendliness, helpfulness, and professionalism. Guests frequently highlight the team's attentiveness and willingness to accommodate requests, including early check-in and late check-out. Many reviews commend specific individuals for going above and beyond, creating a welcoming and personalized experience. The check-in process is generally described as quick and efficient. Housekeeping is praised for its cleanliness and thoughtful touches. While the vast majority of feedback is positive, a few isolated incidents mention issues such as a receptionist with an unfriendly attitude, or instances of room service entering without knocking. Overall, the dedication of the staff significantly enhances the guest experience.

Additional Information
Guests should be aware that the hotel's gate is locked at 10 pm for security, requiring a call for entry, which some found intimidating. The hotel offers self-service laundry machines, a convenient amenity for longer stays. While the hotel is generally quiet, some reviews noted a loud ventilation system throughout the building and occasional noise from adjacent rooms, suggesting that soundproofing could be improved. There were also isolated reports of power outages due to storms, with no backup generators. The hotel is a popular choice for groups, with meeting rooms available, and has been used for events like wedding preparations. Some guests found the lack of pay TV channels for sports disappointing.