About Hotel Elms Christchurch, Ascend Hotel Collection
Hotel Elms Christchurch, Ascend Hotel Collection is a budget-friendly hotel located just 15 minutes from the city centre.
Rooms are recently refurbished and come with a 32" flat-screen TV with Sky, free Wi-Fi, and coffee/tea making facilities. Other amenities include ironing facilities, hairdryer, and writing desk. All rooms are en suite. Luxury rooms upgrade to a 40" TV.
Hotel Elms Christchurch, Ascend Hotel Collection has space for meetings, conferences, and weddings. This hotel offers complimentary airport shuttle service to and from the airport. Guests can enjoy a cup of coffee in the hotel's rose garden. A 24-hour front desk is available.
This hotel's onsite restaurant and bar, Fig, offers an eclectic mix of cuisine including seafood, beef, and vegetarian options. A breakfast buffet is available with deluxe coffees. There is also an outdoor beer garden where guests can enjoy an evening drink.
The University of Canterbury is just over two miles away. Canterbury Museum is also just over two miles from this hotel. AMI Stadium is three miles away.
Positive Reviews
positive:
Convenient Location with Plenty to do
Guests appreciate the convenient location of this hotel, on Papanui Road with plenty of cafes, takeaways, and shops nearby. Located halfway between the city and airport, this is a great spot to use as a base to explore the city as well as catching an early flight out. There is plenty of shopping available at nearby Northlands Mall, and it's about a 15-minute drive to city centre.
positive:
Hotel Staff Goes Above and Beyond
When staying at this hotel, you can expect superior service from the staff. They are friendly, yet professional, and will do whatever they can to accommodate you during your stay.
positive:
Modern Rooms Promote Restful Sleep
You'll appreciate the quality and size of the rooms. Guests rave about the comfort of the beds, and the blackout curtains help provide a great night's rest. Rooms are clean and tidy, with modern touches like an iPhone docking station/speaker.
Negative Reviews
negative:
Things Can Get Noisy
Rooms have poor soundproofing and you're likely to hear the guests near you. You're also likely to hear hallway noise as guests come and go, as well as plumbing sounds from nearby rooms.
negative:
Hotel Needs Updating
Guests say that while some rooms have been updated, many others still have furnishings and decor that are tired and outdated. The toilets, corridors, and lifts are all in need of an update as well.
negative:
Poor Wi-Fi Leads to Frustration
Guests experience issues with the Wi-Fi signal. While it's free to access, the signal doesn't come into your room very well and you may have to move to different public locations throughout the hotel for easier access. Guests are also disappointed with the service to the TVs, as many of the channels don't come in well enough to watch.