Hotel Fogo Amsterdam

This hotel offers a practical and modern stay, distinguished by its proximity to Tram 1, making it a convenient base for exploring the city despite its distance from the center. Guests frequently highlight the hotel's cleanliness, contemporary design, and overall value for money. It is particularly well-suited for budget-conscious travelers and short-stay visitors who prioritize affordability and a clean environment over a central location. Airport proximity seekers also find it appealing. While the staff generally receives high praise, guests should be prepared for compact room and bathroom sizes, and some potential noise from outside or within the hotel. To enhance your stay, be aware of the actual walking distance to the tram stop, which is shorter than some online maps suggest, and manage expectations regarding in-room amenities.

Facilities & Amenities
The hotel provides convenient car parking, which is secured and includes EV charging, though some guests found the charging to be slow and expensive. While Wi-Fi is available, some guests experienced slow speeds or disconnections. Rooms are equipped with a TV, often featuring Chromecast, which is a popular amenity. However, many guests noted the absence of a kettle, desk, or in-room fridge, which impacted their comfort. In the lobby, guests appreciate the availability of a shared fridge and microwave, along with vending machines offering a variety of food and drink options. Complimentary tea and coffee are also available in the reception area, adding to guest convenience.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and well-maintained, with daily housekeeping ensuring fresh towels and tidiness. However, some isolated reports mentioned issues like strange hair, stains, or a general lack of thoroughness. A recurring theme is the small room size, with many guests describing them as cramped, offering limited space to move or open luggage. The bathroom is consistently noted as being very small, with some finding the shower cabins restrictive and fittings wobbly. While most guests found the beds comfortable, a few reported them as squeaky or uncomfortably hard, and pillows were frequently described as flat or uncomfortable. Noise levels are a significant concern, with poor soundproofing leading to disturbances from hallways, neighboring rooms, and external sources like loud cars or airport traffic.

Dining & Food Quality
The hotel's breakfast consistently receives high praise for its quality, variety, and delicious options, with many guests considering it well worth the cost. The coffee served at breakfast is also frequently highlighted as excellent. However, some guests noted that the breakfast room can become crowded, leading to waits, and that the buffet might not always be fully stocked. While the breakfast experience is largely positive, dining options outside the hotel are very limited. Most guests mentioned only a nearby McDonald's and a Chinese restaurant, indicating a lack of diverse choices for lunch or dinner within walking distance.

Location & Accessibility
The hotel's location is a significant point of mixed feedback. While it is conveniently close to the airport, its distance from the city center is a major drawback for many, requiring a tram ride of approximately 30 minutes. Despite being somewhat isolated in an industrial area with limited surrounding amenities, the hotel benefits from excellent tram proximity, with a station just a short walk away, making city access relatively straightforward. Parking is available and secured, though guests often found it to be quite expensive. Some guests also noted challenges with pedestrian access to the tram, mentioning difficult terrain or the need to cross a main street, which can be inconvenient.

Staff & Service
The staff at the hotel consistently receives overwhelmingly positive feedback, with guests frequently praising their friendliness, helpfulness, and professionalism. Many reviewers highlighted their attentiveness, willingness to provide advice, and overall welcoming demeanor, which significantly contributed to a positive guest experience. The check-in process is generally described as quick and easy. While most experiences with housekeeping were positive, with rooms being cleaned daily and fresh towels provided, a few guests reported inconsistencies or a need to request specific cleaning services. Despite the largely positive interactions, some guests did report isolated instances of uncooperative or rude staff behavior, or concerns regarding staff entering rooms without prior knocking.

Additional Information
A recurring concern for many guests involves the deposit policy, with numerous reports of unexpected charges or difficulties in receiving the deposit back promptly after check-out. Some guests also found the check-in procedures unusual, including requests for ID copies and a small debit card transaction for verification. There were also reports of staff entering rooms without knocking, raising security concerns for some. The hotel enforces a silent time policy from 11 p.m., and there are strict rules regarding smoking, with a significant smoking fine mentioned. Guests should also be aware that the hotel does not offer currency exchange services.