Goldstar Apartments & Suites

The hotel is highly regarded for its spacious apartment-style accommodations, offering guests a comfortable and independent stay in a prime location. Its signature feature is its exceptional proximity to the Promenade des Anglais and the beach, making it an ideal choice for sightseers and couples seeking a coastal getaway. Many guests also find it to be a great value for money, especially given the generous room sizes. The hotel caters well to families due to the apartment layout and kitchenette facilities, while business travelers appreciate the workspace provided. Guests consistently highlight the generally clean environment and the helpfulness of the staff. To make the most of your stay, be aware of the unique cleaning schedule and consider the on-site parking challenges, especially if traveling with a larger vehicle.

Facilities & Amenities
The hotel offers apartment-style living with a focus on self-sufficiency. Most rooms feature a kitchenette, which guests find convenient for preparing light meals, though some note it can be tiny and lack essential items like tea towels, chopping boards, or sufficient crockery and cutlery. While a dishwasher is often present, its utility is sometimes limited by the sparse kitchenware. Air conditioning is available, but several guests report issues with its functionality, describing it as old, noisy, or leaking, with some rooms remaining chilly or too warm. Wi-Fi connectivity is a frequent point of concern, with many guests experiencing slow speeds or unreliable connections, particularly on higher floors. The elevators are often described as old, confusing to operate with codes, or occasionally out of service. On-site parking is available but is frequently cited as tight, expensive, and challenging for larger vehicles. Guests should note the absence of a swimming pool, rooftop terrace, bar, or on-site restaurant, which some found disappointing given older advertising.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean upon arrival, though the hotel operates on a less frequent cleaning schedule, typically providing service only once every four days, which some guests found inconvenient for longer stays. The spaciousness of the apartments is a consistent highlight, offering ample room for relaxation and separate living areas. However, the room decor is frequently described as outdated, worn, or tired, with some mentioning old furniture, peeling skirting boards, cracks in the ceiling, or stained couches. While the main beds are widely praised for being comfortable, the sofa beds often receive negative feedback, being described as uncomfortable, squeaky, or having thin mattresses. Noise levels are generally reported as quiet at night, contributing to a peaceful stay, though occasional disturbances from neighboring apartments or street noise are noted. In-room amenities like plug sockets are sometimes inconveniently placed, and some guests experienced issues with hot water availability or leaky showers.

Dining & Food Quality
The hotel does not feature an on-site restaurant or bar, which is a point of note for guests expecting full hotel services. Instead, breakfast is offered at a partner hotel located directly across the road. Most guests who utilized this option found the breakfast to be good, tasty, and complete, with a wide selection of choices. For those preferring to prepare their own meals, the in-room kitchenette provides basic facilities, including a microwave and a two-burner range. However, the limited supply of crockery and cutlery, along with the small size of the kitchenette, can make extensive cooking challenging. Some guests also noted the absence of a coffee maker in the rooms, requiring them to source their morning brew elsewhere.

Location & Accessibility
The hotel's central location is consistently highlighted as one of its strongest assets, placing guests within easy reach of numerous attractions and transport links. It is just a short walk of a few blocks to the famous Promenade des Anglais and the beach, making it ideal for coastal strolls and relaxation. The property is also conveniently situated for exploring the city, with shops, restaurants, and bars in abundance nearby. Public transport is easily accessible, with the tram station just a short walk away, providing direct links to the airport and other parts of the city. The train station is also within walking distance, making day trips to surrounding areas convenient. While the Old Town is a pleasant walk away, some guests noted it takes about 10-20 minutes. Parking is available on-site, but guests frequently describe it as tight, expensive, and challenging for larger vehicles, often recommending smaller cars or alternative parking options.

Staff & Service
The staff at the hotel generally receive high praise for their friendliness and helpfulness. Many guests appreciate their willingness to assist with requests, provide extra supplies, and offer luggage storage before check-in or after check-out. The check-in process is often described as quick and efficient, though a few guests reported encountering unfriendly receptionists or experiencing long waits. A significant aspect of the service is the cleaning policy, which stipulates that rooms are serviced only once every four days, and guests often need to request additional supplies like towels or toilet paper from the reception. This policy, while clearly stated, was a point of frustration for some who expected daily housekeeping. Despite this, the overall sentiment towards the staff's attentiveness and professionalism remains largely positive, with many guests highlighting their efforts to ensure a comfortable stay.

Additional Information
A key policy guests should be aware of is the infrequent cleaning schedule, with rooms typically serviced only once every four days. This means guests are responsible for emptying their own trash and requesting fresh towels or toilet paper from the reception as needed. The hotel maintains a pet-friendly policy, allowing guests to bring their animals, though a daily fee is applied for this service. Upon arrival, a security deposit is required, which some guests reported having issues with regarding its timely refund. Additionally, some reviews mentioned a separate deposit for electronic appliances in the room. The hotel's parking garage is noted for being extremely tight and challenging for larger vehicles, often leading to difficulties in maneuvering. Guests should also be prepared for the use of physical keys for rooms and a code-based system for the elevators, which some found confusing.