Greenmount Beach House

This hotel offers a unique blend of retro charm and modern updates, making it a memorable stay, particularly for its unbeatable location directly across from the beach. Its signature feature is the immediate access to the coastline and vibrant local area, appealing greatly to beach lovers and sightseers who wish to explore on foot. The property is well-suited for families due to its pool with a slide and spacious rooms, and also for couples seeking a convenient and comfortable base for a coastal getaway. Guests frequently highlight the hotel's cleanliness and the comfort of its beds, despite its age. To maximize your experience, be aware of the limited on-site parking and consider alternative transport or nearby street parking options, and prepare for potential elevator delays.

Facilities & Amenities
The hotel provides a range of facilities, though some aspects show its age. A notable feature is the swimming pool with a water slide, which is a significant draw, especially for families. However, some guests have noted the pool area can appear tired or in need of maintenance, with occasional reports of the pool water not being as clean as desired. The elevators are a frequent point of concern, with many guests reporting them to be slow, noisy, or frequently out of service, sometimes leaving only one operational. While Wi-Fi is available, its quality is often described as poor or unreliable, impacting guest connectivity. The hotel also offers laundry facilities, which are appreciated by longer-stay guests.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and tidy, often noting recent updates to the decor that give them a fresh, beachy feel. The beds consistently receive high praise for being very comfortable, ensuring a restful night's sleep. Rooms are typically spacious, and many offer ocean views or river views, enhancing the stay. While the bathrooms are generally clean, some guests have reported issues such as low water pressure, inconsistent hot water, or slow drainage. In-room amenities like air conditioning are usually effective, though some guests have noted issues with TV functionality or the absence of a microwave in rooms, which is a common request. Noise levels can vary, with some guests experiencing disturbances from street traffic or other guests.

Dining & Food Quality
On-site dining options are limited, with most guests noting the absence of a restaurant or breakfast service within the hotel. While one past guest fondly recalled an exceptional buffet breakfast, current reviews indicate this is no longer available. This means guests need to venture out for meals. Fortunately, the hotel's prime location means there are numerous cafes, restaurants, and dining establishments within easy walking distance. This allows guests to explore the local culinary scene, ranging from casual eateries to more formal dining experiences, ensuring a wide variety of food choices just steps away from the hotel.

Location & Accessibility
The hotel's central location is overwhelmingly praised as its strongest asset, offering unparalleled convenience. It is situated directly across from the beach, providing immediate access for swimming and surfing. Guests appreciate being within easy walking distance of popular attractions such as surf clubs, shops, and a wide array of restaurants and cafes. Its proximity to Twin Towns and the Gold Coast airport also makes it a highly accessible choice. However, parking is a significant and frequently mentioned challenge. The on-site parking is very limited and often full, forcing many guests to find street parking, which can be difficult to locate and may be subject to time limits or fines, causing considerable inconvenience.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness and helpfulness. Guests frequently highlight the welcoming attitude of the reception team, who are often described as going above and beyond to assist with inquiries and ensure a pleasant stay. The check-in process is generally smooth, though some late arrivals have noted concerns about the method for providing security deposits. Housekeeping staff are also commended for their attentiveness and for maintaining the cleanliness of the rooms. Overall, the positive interactions with the staff contribute significantly to a comfortable and enjoyable guest experience, with many guests appreciating their accommodating and polite demeanor.

Additional Information
A recurring theme in guest feedback is the hotel's impending demolition, which is scheduled for the near future. This has led to some guests observing a general weariness in the building's exterior and certain facilities, despite internal updates. Guests have also reported construction noise from nearby sites, which can occasionally impact the tranquility of their stay. Furthermore, the key access system, particularly for late arrivals, has been a point of concern, with some guests finding the process cumbersome. The hotel's character is often described as "old school" or "retro," appealing to those who appreciate a less modern aesthetic and value its history.