How payments to us affect ranking

How payments to us affect ranking

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  • reception
  • bedroom

1 / 80

Good to know

  • Indoor pool and hot tub

    Utilize the indoor pool and hot tub facilities available for guest use throughout the year.

  • On-site dining at The Grille

    Dine at the on-site Grille restaurant, which serves American and Italian cuisine for breakfast, lunch, and dinner.

  • Slow elevator service for guests

    The hotel elevator operates at a notably slow speed, which may impact transit time between floors.

  • Direct access to I-81 highway

    Access I-81 directly from the hotel property for convenient travel throughout the Thousand Islands region.

  • Select rooms featuring whirlpool tubs

    Select specific room categories that include private in-room whirlpool tubs for additional relaxation.

  • Professional and attentive hotel staff

    Receive assistance from the 24-hour front desk staff who provide luggage storage and local area recommendations.

  • On-site electric vehicle charging stations

    Charge electric vehicles on-site using the designated charging stations provided for guest convenience.

  • Proximity to I-81 highway noise

    Guest rooms facing the adjacent I-81 highway experience audible traffic noise.

  • Lack of in-room USB ports

    Guest rooms do not feature integrated USB charging ports, requiring travelers to bring their own power adapters.

This summary was created by AI and might not be 100% accurate.

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Reviews

9.1
Excellent
based on 3,425 ratings from top 
sites
sites

Review summary

Summarized by AI from 400+ reviews

A convenient highway-side stop for travelers and families.


This hotel serves as a practical base for road-tripping families and business travelers seeking a reliable, well-serviced stay. A convenient location off the I-81 highway pairs with a well-maintained indoor pool to provide both connectivity and relaxation. The property is anchored by exceptional customer service, and guests sensitive to sound may prefer requesting odd-numbered rooms on the side of the building away from the highway to ensure a quieter night’s sleep.


Some guests mentioned: highway noise, dated room furnishings, slow restaurant service.

Rated above average for Watertown

Guest reviews

Excellent71%
Very good14%
Good6%
Fair4%
Poor5%

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Pool
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Property amenities

  1. Entrance hall/lobby
  2. Express check-in/check-out
  3. Lift
  4. Gym

For children

  1. Cot

Accessibility

  1. Wheelchair accessible
  2. Accessible parking

Wellness

  1. Hot tub

Room amenities

  1. Bathtub
  2. Shower
  3. Ironing board
  4. Television

Sports facilities

  1. Golf course
  2. Fitness
  3. Skiing

Hotel characteristics

  1. Family friendly

Location

1290 Arsenal St, Watertown, 13601, USA
Highlight
Direct access to I-81 highway
Access I-81 directly from the hotel property for convenient travel throughout the Thousand Islands region.

Distance from Hilton Garden Inn Watertown/Thousand Islands

New York Central Roundhouse:1.4 km

Watertown:2.9 km

Jefferson County Historical Society:2.9 km

Adirondack River Outfitters:3.1 km

Little Theatre of Watertown:4.3 km

Thompson Park Zoo:5.3 km

Sackets Harbor Historical Society:14.2 km

Fort Drum MWR:14.7 km

10th Mountain Division (Light Infantry) Monument:15 km

10th Mountain Division Historical Collection:16.8 km

Gananoque:46.6 km

Macdonald-Cartier International Airport:151 km

Property info

1290 Arsenal St, Watertown, 13601, USA

Frequently Asked Questions about Hilton Garden Inn Watertown/Thousand Islands

  • Is there a pool area at Hilton Garden Inn Watertown/Thousand Islands?

    Yes, Hilton Garden Inn Watertown/Thousand Islands offers 1 pool area.

  • Are pets allowed at Hilton Garden Inn Watertown/Thousand Islands?

    Yes, Hilton Garden Inn Watertown/Thousand Islands has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

  • Is parking available at Hilton Garden Inn Watertown/Thousand Islands?

    Yes, Hilton Garden Inn Watertown/Thousand Islands provides Parking, Accessible parking for guests.

  • Where is Hilton Garden Inn Watertown/Thousand Islands located?

    Hilton Garden Inn Watertown/Thousand Islands is located in 1290 Arsenal St, 13601, Watertown, USA.

  • What is the cancellation policy for Hilton Garden Inn Watertown/Thousand Islands?

    The cancellation policy for Hilton Garden Inn Watertown/Thousand Islands varies depending on the type of room and booking conditions.

The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.

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