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Good to know
On-site indoor pool access
Take a rejuvenating plunge in the indoor pool available for guest use throughout the year.
Convenient access off Interstate 64
Reach the hotel easily from Interstate 64 while enjoying a quiet environment shielded by surrounding rock outcroppings.
High vessel bathroom sink design
Certain guest rooms feature high-mounted vessel sinks that may be difficult for shorter guests or children to use comfortably.
Pet friendly accommodations with perks
Bring your pets along for your stay, as the hotel welcomes animals and provides welcome bags for four-legged guests.
Occasional room maintenance inconsistencies
Some guest rooms exhibit minor maintenance issues such as sticking doors, low shower water pressure, or loud air conditioning units.
Limited fitness center equipment
The on-site fitness center is compact and lacks extensive strength training equipment like cable machines or free weights.
This summary was created by AI and might not be 100% accurate.
Compare with similar stays
Selected stay
- Free WiFi
- Pool
- Parking
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- Free WiFi
- Pool
- Parking
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Reviews
Excellent
based on 4,264 ratings from top
sites
This rating is from the trivago Rating Index (tRI), which combines guest ratings from top sites for a trustworthy result.Learn how the tRI works
sites
Review summary
Summarized by AI from 600+ reviews
This hotel is a versatile urban hub catering equally to business travelers and families, offering a comfortable and convenient stay. Its prime location directly off the interstate provides exceptional accessibility to local attractions and serves as an ideal stopover point. The property's standout feature is its highly praised breakfast, consistently described as delicious and varied, with options like omelets and an automatic pancake maker. Guests consistently praise the staff for their exceptional friendliness and helpfulness, often going above and beyond with complimentary water and popcorn. For a quieter stay, guests should consider requesting a room facing away from the interstate.
Rated above average for Cross Lanes
Guest reviews
Excellent79%
Very good11%
Good5%
Fair2%
Poor3%
Top amenities
- WiFi in lobby
- WiFi in rooms
- Pool
- Parking
- Pets
- A/C
- Gym
All amenities
Property amenities
- Business centre
- Café
- Entrance hall/lobby
- Express check-in/check-out
Accessibility
- Wheelchair accessible
- Accessible parking
Room amenities
- Bathtub
- Shower
- Ironing board
- Openable windows
Sports facilities
- Fitness
Hotel characteristics
- Family friendly
Food and drinks
- All inclusive (upon inquiry)
Location
Highlight
Distance from Holiday Inn Express & Suites Charleston Nw - Cross Lanes By Ihg
Cross Lanes:3.4 km
Crawford Field:3.9 km
Dunbar Middle School Theater:5.8 km
Mary Ingles Trail:14.1 km
Charleston Station:15.3 km
West Virginia State University Capitol Center:15.3 km
Grasscup Road Historic District:15.6 km
East End Historic District:16.9 km
Spring Hill Cemetery Historic District:17.1 km
West Virginia State Museum:17.6 km
Frankenberger Art Gallery:17.7 km
Rickenbacker International Airport:184.8 km
Property info
410 New Goff Mountain Rd, Cross Lanes, 25313, USAFrequently Asked Questions about Holiday Inn Express & Suites Charleston Nw - Cross Lanes By Ihg
Is there a pool area at Holiday Inn Express & Suites Charleston Nw - Cross Lanes By Ihg?
Yes, Holiday Inn Express & Suites Charleston Nw - Cross Lanes By Ihg offers 1 pool area.
Are pets allowed at Holiday Inn Express & Suites Charleston Nw - Cross Lanes By Ihg?
Yes, Holiday Inn Express & Suites Charleston Nw - Cross Lanes By Ihg has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.
Is parking available at Holiday Inn Express & Suites Charleston Nw - Cross Lanes By Ihg?
Yes, Holiday Inn Express & Suites Charleston Nw - Cross Lanes By Ihg provides Parking, Accessible parking for guests.
Where is Holiday Inn Express & Suites Charleston Nw - Cross Lanes By Ihg located?
Holiday Inn Express & Suites Charleston Nw - Cross Lanes By Ihg is located in 410 New Goff Mountain Rd, 25313, Cross Lanes, USA.
What is the cancellation policy for Holiday Inn Express & Suites Charleston Nw - Cross Lanes By Ihg?
The cancellation policy for Holiday Inn Express & Suites Charleston Nw - Cross Lanes By Ihg varies depending on the type of room and booking conditions.
The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.
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