ibis Schiphol Amsterdam Airport

This hotel is a popular choice for travelers due to its convenient location near the airport and its signature feature: a free, frequent shuttle service that operates around the clock. This makes it particularly ideal for early morning flyers and transit passengers seeking a comfortable overnight stay. Many guests appreciate the helpful and friendly staff, as well as the generally comfortable accommodations. The hotel also serves as a practical base for sightseers and business travelers who can easily access the city center via public transport from the airport. To enhance your stay, consider requesting a fan if your room feels warm, and be mindful that the shuttle can get crowded during peak hours.

Facilities & Amenities
Guests find the hotel's facilities to be functional and comprehensive for a short stay. The free shuttle bus service to and from the airport is consistently highlighted as a major convenience, running frequently throughout the day and night. Within the hotel, guests can find a gift shop, a 24-hour shop offering drinks and snacks, and a full bar for relaxation. For those looking to stay active, there is a small gym area. The hotel also provides a library, which serves as a quiet working space, and a pleasant outdoor patio by a lake. A common ironing area is available for guest use. However, some guests noted the absence of a kettle or mini-fridge in the rooms, which was a common point of feedback.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is mixed but generally leans positive for many guests. Most guests found their rooms to be clean and functional, with many praising the comfortable beds and clean linens that ensured a restful night's sleep. However, some guests reported issues with overall cleanliness, mentioning stains, dust, and signs of wear in older rooms, particularly in the bathroom. Room size received varied comments, with some finding them spacious, especially for families, while others described them as small or cramped, particularly when an extra bed was added. A significant recurring concern was the air conditioning, with many guests reporting that it was either non-existent or ineffective, leading to warm rooms, though fans were often provided upon request. Noise levels were generally reported as quiet, though some guests experienced disturbances from corridors or neighboring rooms due to thin walls.

Dining & Food Quality
The hotel offers a range of dining options, with the breakfast buffet receiving largely positive reviews. Guests appreciate the breakfast variety, which includes hot food, continental selections, fruit, and pastries, and its early start time from 4 AM, catering to early departures. While many found the food quality good, some described the breakfast as average or noted a lack of decaffeinated options. Beyond breakfast, the hotel features a buffet restaurant, a burger diner, and a bar. Feedback on these options is mixed; some guests found the food convenient and satisfactory, while others felt it was overpriced for the quality offered, describing it as low quality or average. The snack shop in the lobby was also noted for its high prices on drinks and snacks.

Location & Accessibility
The hotel's central location near Schiphol airport is a primary advantage, making it highly accessible for travelers. The free shuttle service to and from the airport is a standout feature, running frequently and reliably, though some guests experienced crowding or occasional delays during peak times. For those wishing to explore, a bus stop is conveniently located within a short walk, providing direct access to the city center of Amsterdam. This allows guests to easily combine airport proximity with urban exploration. Parking is available at the hotel, which is a benefit for those traveling by car, though guests should be aware that it comes with an additional cost after a short complimentary period.

Staff & Service
The staff at the hotel consistently receives high praise for their friendliness and helpfulness. Many guests highlighted the attentive service provided by the reception team, who are often described as polite, professional, and knowledgeable, assisting with queries and offering local tips. The quick check-in and check-out processes are frequently mentioned as positive aspects, contributing to a smooth and efficient experience. While the majority of feedback on service is positive, a few guests reported isolated instances of staff being less welcoming or efficient, particularly during busy periods. Overall, the hotel's team is dedicated to providing a pleasant and accommodating stay for guests.

Additional Information
Guests appreciate several practical amenities and policies that enhance their stay. The hotel offers a communal ironing area, which is convenient for travelers needing to refresh their clothes. A luggage scale is available, allowing guests to weigh their bags before heading to the airport, and a mailbox is also on-site. While standard check-in is in the afternoon, the hotel often accommodates early check-in requests, depending on room availability, which is a significant benefit for guests arriving on early flights. Some guests also noted the hotel's participation in a rewards program, offering benefits for loyal members.