ibis Styles Haarlem City

This modern hotel is highly regarded for its exceptional staff service and impeccable cleanliness, making it a comfortable and welcoming choice for guests. Its signature feature is the complimentary coffee and tea available all day in the inviting lounge area, which often provides an interesting view of the adjacent ice rink. The hotel is particularly well-suited for sightseers and explorers who appreciate a base for visiting Haarlem and Amsterdam, especially if they enjoy walking or cycling. Budget-conscious travelers will find it a more peaceful and affordable alternative to staying directly in Amsterdam. For families, the hotel offers comfortable accommodations and a convenient starting point for local excursions. To enhance your stay, consider renting a bicycle from the hotel to explore the surroundings, and be prepared for a pleasant walk to public transport or the city center.

Facilities & Amenities
The hotel offers a range of modern facilities designed for guest convenience. Most guests appreciate the 24-hour reception and the high level of security. A standout feature is the availability of free coffee, tea, and hot chocolate in the lounge area throughout the day and night, which many guests enjoy. The hotel also provides bike rental services, allowing for easy exploration of the area. Rooms are equipped with a safe for valuables, and Wi-Fi connectivity is generally reliable. While the hotel does not feature a swimming pool, some guests noted the absence of an in-room kettle or coffee maker, a microwave, or a fridge, which would enhance convenience for longer stays. Parking is available on-site, though it is limited and often full, requiring guests to seek alternative options nearby.

Cleanliness & Room Comfort
Guests consistently praise the cleanliness of the rooms and bathrooms, often describing them as spotless, neat, and well-maintained. The modern design and spacious bathrooms with nice showers and good water pressure contribute to a pleasant stay. Many find the beds comfortable, ensuring a restful night's sleep. However, some guests reported that the mattresses were too soft, leading to discomfort or backaches. A recurring concern is the room temperature, with many reviews indicating that the air conditioning is ineffective or cannot be adjusted below 20 degrees Celsius, making rooms uncomfortably warm, especially during warmer periods. While some rooms are noted for their quietness, others experienced noise levels from adjacent rooms, corridors, or outside traffic. The absence of a phone in the room for contacting reception was also mentioned by some.

Dining & Food Quality
The breakfast offered receives mixed feedback. Most guests find it to be good, sufficient, and varied, with a decent selection of items and good coffee. The complimentary coffee and tea available all day in the lounge area is a highly appreciated perk. However, some guests expressed disappointment with the breakfast quality, describing it as simple, basic, or expensive for what is offered. Specific complaints included stale bread, tasteless eggs (some noting they were cooked in water), and a limited choice of items, particularly regarding meat options beyond ham. The hotel does not offer evening meals or have a dedicated restaurant or bar for dinner, which some guests found inconvenient, requiring them to seek dining options elsewhere.

Location & Accessibility
The hotel's location is generally considered good for exploring the region, offering easy access to the road network. It is a walkable distance to Haarlem city center (approximately 20-35 minutes) and the train station (10-15 minutes), providing convenient connections to Amsterdam (a 25-minute train ride). This makes it a suitable base for sightseeing without staying in the busier city centers. However, some guests found the hotel to be far from public transport and local food locations, noting that the nearest bus stop is a 15-minute walk. While some rooms are quiet, others reported noisy intersection traffic. Parking is a significant point of discussion; the on-site parking is limited and paid, often leading guests to use the free parking available across the street, which can also fill up quickly.

Staff & Service
The staff at the hotel consistently receives high praise for their friendliness, helpfulness, and responsiveness. Many guests highlight the warm welcome and accommodating nature of the team, from quick check-in processes to assisting with taxi booking and providing local recommendations. The attentive service contributes significantly to a positive guest experience. However, a few reviews mentioned isolated instances of unhelpful or rigid staff, particularly concerning booking errors or specific room issues. Despite these few exceptions, the overall sentiment is that the staff are dedicated to providing excellent service, with some guests even noting thoughtful gestures like room decoration for special occasions.

Additional Information
The hotel is a relatively newly built property, with a modern aesthetic that guests appreciate. A unique feature is its proximity to an ice rink, which can be viewed from the lounge area and some rooms, adding an interesting backdrop. Guests should be aware that the hotel operates a no cash accepted policy, with all payments requiring card or phone. Some reviews also touched upon the hotel's cancellation policy, which can be rigid for certain bookings. While rooms are generally well-equipped, some feature motion-sensor bathroom lights, which automatically activate upon entry.