Positive Reviews
positive:
Popular central location
This hotel's city centre location appealed to reviewers as it put them close to Lima metro station and Milan Central railway station for citywide and mainline train services. Moreover, buses and trams stopped nearby. Shopaholics loved being just steps from Corso Buenos Aires retail area and walking distance from the main fashion quarter filled with the latest looks from top designer brands. There was also a wide variety of bars, cafes and dining options in the vicinity.
positive:
Clean and comfortable rooms
Guests were upbeat about the comfortable and tidy rooms, often saying they were cleaned to a good standard. The reliable free Wi-Fi, cosy beds and pleasant views from selected rooms went down well with reviewers too.
positive:
Enjoyable free breakfast
The free continental breakfast was convenient and tasty, according to many diners. The Italian coffee hit the spot for caffeine connoisseurs, although there were several reports that the hotel ran out of certain food items during busy periods.
Negative Reviews
negative:
Nuisance noise encountered
Noise from neighbouring corridors and rooms occasionally travelled too easily and caused a nuisance for some light sleepers.
negative:
Critics claimed some rooms had drawbacks
Certain rooms had a dated feel and would have benefited from further modernization to give them a more modern ambience, it was claimed. Some critics also said they struggled to adjust the room temperature to their liking. The small size of certain rooms and bathrooms also attracted criticism.
negative:
Mixed feelings about customer service and value
Although many guests felt the prices were fair for mid-range accommodation in central Milan, some of those who paid steeper rates to stay during peak periods questioned whether it was such good value for money. While many guests had praise for the efficient, obliging and friendly staff, others claimed they encountered some rude or unhelpful personnel.