Hotel Kohinoor Park

The hotel's most notable feature is its unparalleled proximity to the Siddhivinayak Temple, making it an ideal choice for pilgrims and sightseers seeking convenient access to this spiritual landmark. Guests frequently highlight the spacious rooms as a significant advantage, contributing to a comfortable stay. While the staff generally receives praise for their helpfulness, there are notable inconsistencies, particularly with the front desk. A recurring concern is the cleanliness of the rooms, with several guests reporting issues with pests. The food quality also presents a mixed picture, with some positive feedback on breakfast but also criticisms regarding taste and variety. This hotel is well-suited for families due to its room size and for business travelers seeking a central location. To enhance your experience, it is advisable to thoroughly check your room upon arrival for cleanliness and mattress comfort, and be prepared for potentially varied interactions with front desk personnel.

Facilities & Amenities
The hotel offers a range of facilities that receive mixed feedback. While some guests appreciate the availability of a gym on the fourth floor, the Wi-Fi connection is frequently described as poor, hindering connectivity. The mini-refrigerator in rooms, stocked with complimentary water bottles, snacks, and drinks, is a welcome amenity. Feedback on parking facilities is varied; some guests found ample space, while others reported very poor or limited options, noting it could be an issue in the area. The TVs in rooms are often noted as being old with limited channel selections. The banquet halls are a significant positive, frequently praised for being well-organized, spacious, and suitable for events like weddings, with some guests specifically mentioning the presence of Vavo banquets. Some guests also noted the presence of stairs leading to rooms, which could be inconvenient with luggage.

Cleanliness & Room Comfort
Cleanliness is a significant and recurring concern for many guests, with numerous reports of cockroaches, insects, and even bed bugs found in rooms and passages, leading some to describe rooms as filthy or in need of pest treatment. While some reviews praise the rooms as clean and well-maintained, others highlight issues such as AC leaking and wet floors, or choked drains, broken taps, no hot water, and poor lighting in bathrooms. The mattress quality is a frequent point of criticism, with many guests finding them old, creaking, or uncomfortable, sometimes disturbing sleep. Despite these issues, rooms are generally described as spacious, though their overall condition and the functionality of basic amenities like toilet flushes can vary significantly. Some guests also noted issues with pillows not being comfortable.

Dining & Food Quality
Breakfast at the hotel receives highly mixed feedback. While some guests describe it as good, with a decent selection of dishes and tasty options, others found it to be limited, average, or even very poor, citing issues such as cold items and a lack of juice. The overall food quality from the in-house restaurant also varies in guest perception, with some praising it as excellent and others finding it to be merely average. The convenience of having well-known fast-food outlets like Dominos and McDonald's located directly below the hotel is a notable advantage for guests seeking alternative dining options. Room service is generally commended for its excellence and responsiveness, though a few guests reported instances where it was not available on time.

Location & Accessibility
The hotel's central location is overwhelmingly its strongest asset, situated directly opposite or within a mere two-minute walk of the Siddhivinayak Temple. This prime position is highly valued by guests, particularly those visiting for religious purposes. Beyond the temple, the hotel offers exceptional accessibility to various amenities, with Dominos, McDonald's, a cafe, and a salon conveniently located adjacent or below the property. Guests also appreciate the availability of public transport 24/7, facilitating easy travel to Dadar and other parts of the city. Furthermore, a nearby beach with sea link views is within walking distance, providing opportunities for leisurely strolls. However, parking facilities present a mixed experience, with some guests reporting them as very poor or limited, while others found ample space.

Staff & Service
The hotel's staff generally receives high praise for being professional, courteous, helpful, and friendly, with many guests highlighting their responsiveness and cooperative nature. However, feedback regarding the front desk is notably mixed; while some guests experienced excellent service, including smooth early check-ins and prompt room changes by accommodating personnel, others reported impolite interactions, a lack of patience, and issues with payment acceptance or being made to wait for extended periods without explanation. Room service and housekeeping are frequently commended for their excellence and attentiveness, ensuring rooms are well-maintained. Despite overall positive comments on service, a few guests noted a lack of room attendants despite repeated requests or delays in service availability.

Additional Information
The hotel is frequently described as overpriced or not offering good value for money when considering the quality of rooms and services provided, though some guests found it to be a reasonable value. The banquet hall is a significant feature, highly regarded for hosting events such as weddings, with guests commending the organization, food quality, and spaciousness of the venue. Guests appreciate the complimentary water bottles, snacks, and drinks provided in the mini-refrigerator within their rooms. However, some guests reported issues with booking payments, including incorrect billing amounts or difficulties with refunds, indicating a need for improved record-keeping and transparency in financial transactions.