Name: Mercure Townsville
Address: 166-194 Woolcock Street Service Rd, Townsville, 4812, Australia
Rating: 8

How payments to us affect ranking

See prices from 12 sites

from$172

See prices from 12 sites

from$172

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About Mercure Townsville

On-Site Celsius Restaurant Dining
Enjoy buffet breakfasts, lunch, and dinner options at the on-site Celsius Restaurant overlooking the pool.
Tropical Gardens and Lake Views
Relax within 11 acres of tropical gardens featuring views of Lake Curralea from select guest rooms.
Potential Noise and Dated Interiors
Some guest rooms show signs of wear and may experience noise transfer from function events held on the property.
Convenient Access to Townsville Airport
Reach Townsville Airport in just two kilometers or walk five minutes to the nearby Castletown Shopping Centre.
Round-the-Clock Front Desk Service
Access 24-hour reception services for check-in, tour bookings, and assistance throughout your stay.
Limited Elevator Access to Rooms
Guests staying in upper-level rooms must navigate stairs as the property does not feature elevators.

The 4-star Mercure Townsville is a resort-style hotel set within 11 acres of tropical gardens. It features lakeside dining at Celsius Restaurant, two full-size tennis courts, and rooms with private balconies or patios. Guests have direct access to Great Barrier Reef excursions. The hotel has a review score of 8.0 based on over 5,000 reviews, with activities, the pool, and atmosphere highlighted positively by guests.

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Selected stay

Free WiFi
Pool
Parking

See prices from 12 sites

from$172

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Price trend

Based on lowest prices on trivago from the last 30 days

$745

$375

Mon, 02/11/26

$213

Tue, 03/11/26

$212

Wed, 04/11/26

$212

Thu, 05/11/26

$290

Fri, 06/11/26

$346

Sat, 07/11/26

N/A

Sun, 08/11/26

$223

Mon, 09/11/26

$269

Tue, 10/11/26

$236

Wed, 11/11/26

$213

Thu, 12/11/26

$224

Fri, 13/11/26

$275

Sat, 14/11/26

$270

Sun, 15/11/26

$242

Mon, 16/11/26

$289

Tue, 17/11/26

$229

Wed, 18/11/26

$234

Thu, 19/11/26

$230

Fri, 20/11/26

$448

Sat, 21/11/26

$352

Sun, 22/11/26

$202

Mon, 23/11/26

$216

Tue, 24/11/26

$236

Wed, 25/11/26

$351

Thu, 26/11/26

$232

Fri, 27/11/26

$212

Sat, 28/11/26

$230

Sun, 29/11/26

$218

Mon, 30/11/26

$336

Tue, 01/12/26

$343

Wed, 02/12/26

$745

Thu, 03/12/26

$285

Fri, 04/12/26

$211

Sat, 05/12/26

$255

Sun, 06/12/26

$195

Mon, 07/12/26

$316

Tue, 08/12/26

$346

Wed, 09/12/26

$316

Thu, 10/12/26

$255

Fri, 11/12/26

$256

Sat, 12/12/26

$256

Sun, 13/12/26

$189

Mon, 14/12/26

$254

Tue, 15/12/26

N/A

Wed, 16/12/26

$310

Thu, 17/12/26

N/A

Fri, 18/12/26

$315

Sat, 19/12/26

N/A

Sun, 20/12/26

N/A

Mon, 21/12/26

N/A

Tue, 22/12/26

N/A

Wed, 23/12/26

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Thu, 24/12/26

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Fri, 25/12/26

N/A

Sat, 26/12/26

$284

Sun, 27/12/26

$189

Mon, 28/12/26

$228

Tue, 29/12/26

$347

Wed, 30/12/26

N/A

Thu, 31/12/26

$241

Fri, 01/01/27

$180

Sat, 02/01/27

$229

Reviews

8.0

Very good

based on 5,248 ratings from top

sites

Review summary

Summarized by AI from 900+ reviews

This hotel is a versatile urban hub catering equally to business travelers and families, offering a comfortable and convenient stay. Its location provides easy access to the Castletown Shopping Centre and is well-connected to the airport. The inviting pool area, often described as tropical, serves as a central amenity for relaxation. Guests consistently praise the exceptional staff and the delicious, varied menu at the restaurant, especially the breakfast buffet. For a quieter stay, guests should consider requesting a room facing the garden.

Rated above average for Townsville

Guest reviews

Excellent42%

Very good27%

Good13%

Fair11%

Poor7%

Top amenities

WiFi in lobby
WiFi in rooms
Pool
Parking
A/C
Restaurant
Hotel bar
Gym

All amenities

Property amenities

Business centre
Café
Entrance hall/lobby
Express check-in/check-out
Gym
Parking
Terrace
Porter service
Bar
Beach bar
Outdoor pool
Hotel safe
Conference rooms
Non-smoking rooms
Restaurant
24-hour reception
On-site boutique shopping
Sun umbrellas
Deck chairs
Towels at the pool/beach
Laundry service
WiFi in public areas
Room service
24-hour room service
Fax/Modem access
Doctor on site
Free WiFi in public areas
Pool
Luggage storage
Daily housekeeping
Housekeeping
WiFi
Breakfast
EV charger
Kids' pool
Deep cleaning
Hand sanitizer provided
Temperature screening
Masks provided
Safe distancing
Response protocol
Online check-in/check-out
Safety protocols
Cashless payment
Invoice provided
First aid kit
Vending machine

For children

Cot
Childcare
Playground
Kids stay for free
Kid meals

Accessibility

Wheelchair accessible
Accessible travel path
Accessible bathroom
Accessible parking
Teleprinter

Room amenities

Bathtub
Shower
Ironing board
Openable windows
Television
Hairdryer
Central heating
Electric kettle
Air conditioning
Pay-TV
Radio
Satellite TV
Small lounge
Telephone
Room safe
Cable TV
WiFi (room)
Free WiFi in rooms
Coffee machine
Flatscreen TV
Fire extinguisher
Garden or backyard
Smoke detector

Sports facilities

Fitness
Tennis court

Hotel theme/type

Convention hotel

Hotel characteristics

Family friendly

Wellness

Hydrotherapy

Location

Highlight

Convenient Access to Townsville Airport

Reach Townsville Airport in just two kilometers or walk five minutes to the nearby Castletown Shopping Centre.

Distance from Mercure Townsville

RAAF Townsville Aviation Heritage Centre:2.2 km

Townsville:2.3 km

Townsville Civic Theatre:2.5 km

Queensland Country Bank Stadium:3.3 km

Townsville:3.7 km

Townsville Sign:3.7 km

Army Museum of North Queensland:3.9 km

Museum of Tropical Queensland:4.1 km

Reef HQ:4.2 km

Townsville Stadium:4.4 km

Billabong Sanctuary:17.1 km

Brisbane Airport:1111.7 km

Explore nearby attractions

Property info

166-194 Woolcock Street Service Rd, Townsville, 4812, Australia

Frequently Asked Questions about Mercure Townsville

Is there a pool area at Mercure Townsville?
Yes, Mercure Townsville offers 2 pool areas.
Are pets allowed at Mercure Townsville?
No, Mercure Townsville doesn’t allow pets.
Is parking available at Mercure Townsville?
Yes, Mercure Townsville provides Parking, Accessible parking for guests.
What time is check-in and check-out at Mercure Townsville?
Check-in at Mercure Townsville is available from: 15:00. Check-out time is by 11:00.
Where is Mercure Townsville located?
Mercure Townsville is located in 166-194 Woolcock Street Service Rd, 4812, Townsville, Australia.

The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.

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