Meriton Suites Sussex Street

The hotel's spacious, apartment-style suites with fully equipped kitchenettes and in-room laundry facilities are a signature feature, making it a highly appealing choice for long-stay travelers and families seeking the comforts of home. Its central location near Darling Harbour and major transport links is another key highlight, attracting both sightseers eager to explore the city's attractions and business travelers needing convenient access to the CBD. Guests consistently praise the helpful and professional staff, as well as the overall comfort and cleanliness of the accommodations. To enhance your stay, consider utilizing the well-appointed kitchenettes for meal preparation, and be mindful of the cleaning schedule for longer visits, as full service is not daily.

Facilities & Amenities
Many guests appreciate the comprehensive in-room amenities, particularly the fully equipped kitchenettes that include dishwashers, ovens, and microwaves, allowing for convenient self-catering. The presence of washing machines and dryers within the suites is a significant advantage, especially for longer stays or travelers needing to refresh their wardrobe. The hotel also features a well-maintained indoor pool, a sauna, and a gym, which are generally well-regarded for their cleanliness and quality, providing opportunities for relaxation and exercise. However, some guests noted that the hot tub water was often only lukewarm, and the gym can feel small during peak times. The unique car lift for parking is a notable feature, though some found the lifts for guests could have long wait times, particularly when one was out of service. Free Wi-Fi is available and generally reliable throughout the property.

Cleanliness & Room Comfort
Most guests consistently find the rooms to be spacious, clean, and comfortable, often highlighting the comfortable beds and quality linens that contribute to a restful night's sleep. Many suites offer pleasant views of the city or Darling Harbour, and the blackout blinds are highly effective at blocking out light, ensuring undisturbed rest. However, some reviews mention minor issues such as occasional dust on surfaces, stained furniture, or instances of mold in specific areas like shower grout, suggesting a need for more thorough deep cleaning. A few guests experienced noisy air-conditioning units or found the air-conditioning difficult to regulate, which could impact sleep quality. The bathrooms are generally well-appointed, though some noted a lack of washcloths or minor issues with shower drainage.

Location & Accessibility
The hotel boasts an excellent central location, making it exceptionally convenient for exploring the city. Guests frequently commend its close proximity to Darling Harbour, which is just a short walk away and offers a vibrant array of restaurants, entertainment options, and scenic promenades. It is also within easy walking distance to major transport links, including Town Hall station for trains and trams, providing seamless access to iconic landmarks like Circular Quay, the Opera House, and the Rocks. The nearby Queen Victoria Building (QVB) is a popular destination for shopping and dining. While most attractions are easily walkable, some guests noted a slight incline when walking to Town Hall. Parking is available on-site, though it is frequently mentioned as being expensive.

Staff & Service
The hotel staff consistently receive high praise for their friendliness, helpfulness, and professionalism. Guests frequently commend the quick check-in process and the staff's proactive willingness to accommodate requests, such as early check-in or providing extra amenities like towels and coffee pods. Many appreciate the attentive service from the front desk and concierge, who are often described as going "above and beyond" to assist with queries, provide local recommendations, or resolve any issues promptly. The overall impression is one of a dedicated team committed to ensuring a positive and seamless guest experience, contributing significantly to the hotel's high appeal and encouraging repeat stays.

Additional Information
Guests should be aware of the hotel's specific cleaning schedule, as full housekeeping service is typically provided only after several nights, with basic restocking available upon request. The on-site parking fees are noted by many guests as being expensive. A distinctive and often-praised feature is the pleasant scent in the hotel lobby, which contributes to a welcoming ambiance upon arrival. While the hotel maintains a pet-friendly policy, specific details regarding pet amenities or designated areas are not widely reviewed. Some guests experienced occasional issues with lift wait times, particularly when one was out of service, and found the TV casting or Netflix access to be somewhat clunky or difficult to use.