Hotel Miralago

This hotel is highly regarded for its prime lakeside location, offering breathtaking views and convenient access to the ferry for exploring Lake Como. Its authentic Italian baronial style and historic charm contribute to a unique atmosphere, making it a memorable choice for couples seeking a romantic getaway and sightseers eager to explore the region. Guests consistently praise the attentive and friendly staff who enhance the overall experience. While some rooms are noted for their compact size and traditional decor, the stunning vistas often compensate, with many recommending booking a lake view room with a balcony to fully appreciate the surroundings. To make the most of your stay, consider requesting a room on a higher floor for unparalleled views.

Facilities & Amenities
The hotel offers a charming outdoor patio and terrace that are frequently highlighted as ideal spots for enjoying drinks and meals with picturesque lake views. Guests appreciate the convenience of an on-site bar and a well-regarded restaurant, which contribute to the hotel's inviting atmosphere. While the hotel maintains a classic, historic feel, some guests note that certain public areas are furnished in a way that can feel cluttered. Parking is available, though it may be off-site and limited, requiring assistance from the staff, who are generally helpful in guiding guests to secure spots.

Cleanliness & Room Comfort
Guest feedback on room comfort and condition is mixed but generally leans positive regarding cleanliness. Many guests found their rooms to be clean and comfortable, though a recurring theme is the small size of the rooms and bathrooms, with some describing them as compact or tiny. The decor is often noted as traditional or dated, with comments about older carpets, wallpaper, and furniture, suggesting a need for renovation in some areas. While beds are generally reported as comfortable, some guests experienced issues with leaky showers or very tight shower spaces. Noise levels can also be a concern, with some reviews mentioning thin walls and noise from adjacent rooms or the street, impacting sleep quality.

Dining & Food Quality
The hotel's dining experience, particularly breakfast, receives widespread acclaim. Guests consistently describe the breakfast as wonderful and excellent, offering a good selection of options, including both buffet items and made-to-order dishes like eggs and hot beverages. The restaurant on-site is also highly praised for its delicious food and attentive service, with many guests choosing to dine there multiple evenings. Specific mentions include the quality of Italian cuisine and fresh fish. While the overall food quality is a highlight, a few guests noted limited vegan options at breakfast or occasional restaurant closures, which can be an inconvenience.

Location & Accessibility
The hotel's central location is a significant draw, positioned directly on the lakefront in Cernobbio. Guests value its immediate proximity to the ferry station, providing easy and convenient access to explore other towns on Lake Como. The surrounding area offers numerous restaurants and shops within easy walking distance, enhancing the convenience for guests. Many appreciate that Cernobbio itself is a quieter alternative to busier areas like Como, offering a more relaxed atmosphere. While parking is available, it is often off-site and limited, requiring staff assistance, but guests generally find the arrangements manageable.

Staff & Service
The staff consistently receives high praise for their friendliness, helpfulness, and attentiveness. Most guests highlight the exceptional service, noting that staff members are welcoming, professional, and go out of their way to assist with requests, from providing local recommendations to helping with parking. Many reviews commend specific individuals for their warm greetings and efficient service, particularly in the dining areas. However, some guests reported isolated instances of unprofessional behavior or a lack of empathy from certain staff members, including management, which contrasted sharply with the overwhelmingly positive experiences of others.

Additional Information
The hotel is celebrated for its historic charm and authentic Italian style, appealing to guests who appreciate a classic ambiance over modern aesthetics. A notable piece of information for future guests is that the owners are selling the hotel to a local group at the end of 2024, which may lead to changes in the future. Guests should be aware that while the hotel offers a restaurant, it may occasionally be closed for private functions, impacting dining options for hotel guests. Some reviews also mention that the hotel's breakfast patio is sometimes reserved exclusively for hotel guests, limiting access for non-residents.