Mulberry Inn

This hotel is celebrated for its exceptional, personalized hospitality, creating a warm and homely atmosphere for guests. A unique and memorable feature is the direct access to strawberry farms, where visitors can enjoy picking fresh produce. The property offers a peaceful and scenic ambiance, making it an ideal retreat for families, couples, and friends seeking a relaxing getaway from city life. Guests consistently praise the delicious food and the attentive service provided by the staff, often noting the excellent value for money offered. This makes it a strong choice for budget travelers and groups looking for a comfortable and welcoming stay. To maximize convenience and explore the surrounding area, having your own vehicle is highly recommended, and for a more spacious experience with scenic views, consider booking one of the popular cottages.

Facilities & Amenities
The hotel provides various amenities to enhance guest comfort. Wi-Fi is available, allowing guests to stay connected. For recreation, there are indoor and outdoor games facilities, including space for cricket and football, which are particularly enjoyed by groups and families. While some rooms lack air conditioning, which can be an issue during warmer months, guests note that hot water is generally available, though sometimes manually delivered outside of specific morning hours. Some areas of the property, particularly the newer cottages, are still under construction or development, which guests acknowledge. Some rooms, especially the underground ones, may require better ventilation. A few cottages also feature a mini-refrigerator and a swing in the balcony, adding to the comfort.

Cleanliness & Room Comfort
Guests generally find the rooms, especially the cottages, to be spacious and clean, offering a comfortable stay. Many rooms provide a direct view of the strawberry farms or surrounding hills, enhancing the ambiance. The beds are described as comfortable, though some older rooms have issues with dirty linen and torn bedsheets, which required replacement. While most toilets are clean, a few guests reported issues with leaking taps or general lack of cleanliness in some older bathrooms. Basic amenities are provided, and rooms often include a TV set with cable connection. Some guests noted that certain rooms, particularly those in the basement, can feel clumsy or have a smell requiring a freshener, and may lack proper ventilation. Overall, the newer cottages are highly praised for their neatness and comfort.

Dining & Food Quality
The food quality at the hotel's restaurant is consistently praised as a major highlight, with many guests considering it a must-try. The menu offers a good variety of both vegetarian and non-vegetarian dishes, often described as delicious and homely. Specific recommendations include Chicken Rassa, Poha, Misal Pav, Veg Sizzler, and the unique Matka Chicken, cooked in earthen pots. Guests appreciate that the food is often prepared fresh and in front of them, contributing to a homely feel. While the food rates are considered very reasonable, some guests noted that non-vegetarian options could be expanded. Room service for food is available, though some reviews indicate it can be slow or prone to miscommunication, making dining directly at the restaurant a preferred option for many. Breakfast is also well-regarded for its quality.

Location & Accessibility
The hotel is strategically located on the Panchgani-Mahabaleshwar road, offering a peaceful setting away from the main town's hustle. It is situated approximately 5-7 km from Mahabaleshwar market and about 11 km from Panchgani, making it a convenient base for exploring both areas. Key attractions like Kate's Point, Arthur Point, Wilson Point, Mapro Garden, and Venna Lake are easily accessible from this location. While its position between the two towns is appreciated for tranquility, guests emphasize the necessity of having a private vehicle for convenient travel, as public transport options are limited. Parking is available, though it can be a bit challenging near the main road property. The approach road to the cottages can be steep and under construction, requiring careful driving.

Staff & Service
The staff and service at this hotel consistently receive overwhelming praise, often cited as the most positive aspect of a stay. Guests describe the team as exceptionally friendly, warm, polite, and cooperative, going above and beyond to ensure guest satisfaction. The owner is frequently mentioned for his personal involvement, making guests feel like family and addressing concerns promptly. Services like quick check-in, arranging local sightseeing vehicles, and even assisting with medical emergencies are highlighted. While some guests noted that service delivery can occasionally be slow or lack professionalism in certain areas, the staff's willingness to fulfill requests with a smile and their overall attentiveness are highly appreciated. Their dedication creates a truly homely feeling and a memorable experience for visitors.

Additional Information
This hotel is widely regarded as a budget-friendly option, offering excellent value for money with reasonable room tariffs and food prices. Guests appreciate the transparency regarding charges, with no hidden fees. The property is currently undergoing expansion and development, particularly with new cottages being built, which means some areas might still be under construction, including approach roads and gardens. This is a safe place for families, friends, and couples. While not explicitly stated as a policy, the hotel's focus on personalized care and homely atmosphere suggests a very accommodating environment. Guests can also enjoy unique experiences like visiting the on-site strawberry farms and even plucking fresh produce, which adds a distinct charm to the stay. The hotel also offers customized packages including meals.