Park Regis North Quay

The hotel is highly regarded for its stunning river and city views, often highlighted as a signature feature that enhances the guest experience. Its spacious apartments and rooms are frequently praised, offering ample space for relaxation and self-catering. The property boasts an excellent location, making it an ideal choice for sightseers and event attendees due to its proximity to major attractions and venues. Business travelers also find it convenient for its central position. For families and couples, the generous room sizes and apartment-style amenities provide a comfortable and practical base. To maximize your stay, guests often recommend requesting a room on a higher floor for the best vistas, and utilizing the hotel's close proximity to public transport for easy city exploration.

Facilities & Amenities
Guests frequently commend the well-equipped kitchenettes and full kitchens found in many rooms, featuring amenities like stoves, microwaves, dishwashers, and ample kitchenware, which are particularly appreciated for longer stays or self-catering. The hotel also offers a gym for guest use, though some reviews suggest it is basic. While a pool is available, many guests expressed disappointment as it was frequently closed for renovations or described as unheated, with some even noting a warning about static shock. Wi-Fi connectivity is generally available, though some guests reported inconsistent signal strength or slow internet speeds. Coin-operated laundry facilities are provided for convenience. The air conditioning units are a recurring point of concern, often described as noisy, dated, or ineffective in cooling the entire space.

Cleanliness & Room Comfort
Overall, the rooms are described as clean and well-maintained by most guests, contributing to a comfortable stay. However, some reviews noted specific issues such as stained carpets, dirty surfaces, or mold in bathrooms, and a few mentioned the presence of cockroaches. The beds receive mixed feedback; while many find them comfortable, some guests reported issues with two single beds pushed together creating an uncomfortable join, or mattresses being too soft or too hard. Noise levels are a significant concern for some, with complaints about street traffic, train lines, and particularly loud air conditioning noise impacting sleep, especially on lower floors. Room condition is also a point of contention, with several mentions of dated rooms, scuffed walls, and minor maintenance issues like non-closing bathroom doors or broken fixtures.

Dining & Food Quality
The hotel features a breakfast cafe on-site, which receives generally positive feedback for its food quality and coffee. Guests often highlight the convenience and taste of the breakfast offerings, with specific mentions of good coffee and dishes like eggs Benedict. However, a consistent point of dissatisfaction is the limited evening dining options; the hotel's restaurant is often not open in the evenings, leaving guests with few on-site choices for dinner. This necessitates exploring nearby dining establishments, though some guests found the immediate vicinity lacking in evening restaurant availability.

Location & Accessibility
The hotel's central location is a major highlight, consistently praised for its convenience and accessibility. It is ideally situated within walking distance of Roma Street Station, providing easy access to the airport and other parts of the city. Guests appreciate its proximity to the CBD (Central Business District), South Bank, and Suncorp Stadium, making it an excellent base for exploring attractions, attending events, or conducting business. Popular landmarks like Queen Street Mall, museums, and galleries are also easily reachable on foot. Parking is a frequently mentioned topic, often with negative feedback; guests describe it as tight, limited, and expensive, with some noting low clearance and difficulty in maneuvering larger vehicles.

Staff & Service
The reception staff consistently receive high praise for their friendliness and helpfulness, with many guests highlighting their willingness to assist with requests and provide local information. The check-in process is generally described as efficient, though some guests reported difficulties with the online pre-check-in system or late-night access. While housekeeping is often commended for maintaining cleanliness, some reviews noted inconsistencies, such as missed services or items left behind. Overall, the staff's attentive service contributes positively to the guest experience, with many guests expressing a desire to return due to the excellent interactions with the team.

Additional Information
Guests should be aware of several miscellaneous details that may impact their stay. The online check-in process has been a source of frustration for some, described as cumbersome or problematic. A security deposit is typically required upon arrival, and some guests reported delays in its refund. The hotel's renovation status is a recurring theme; while some units are refurbished, many areas are described as dated or in need of maintenance. The pool closure for renovations has been a significant disappointment for numerous guests, especially during warmer months. Furthermore, elevator issues, including slow service or frequent breakdowns, were noted by several visitors. Some rooms or corridors have been reported to have unusual odors, and a few guests mentioned the absence of an in-room phone or complimentary water.