QT Gold Coast

This hotel offers a vibrant and unique experience, often highlighted by its funky decor and modern ambiance. A signature feature is the option to stay in a rooftop cabin, providing a memorable and exclusive retreat. Guests consistently praise the exceptional staff service, the cleanliness of the accommodations, and the overall comfort of the rooms. The hotel is well-suited for couples seeking a romantic getaway, families looking for spacious lodging, and sightseers or business travelers due to its convenient location. To enhance your stay, consider booking a cabin for a distinctive experience, and be aware that pool cabanas often require advance booking or an additional fee.

Facilities & Amenities
The hotel boasts a range of facilities, though some receive mixed feedback. The pool area is generally well-regarded for its atmosphere and heating, but many guests find it too small and crowded for the hotel's capacity, with limited sun loungers and cabanas often reserved or requiring an extra charge. A hot tub is also available, though one review noted cleanliness concerns. Guests appreciate the presence of a fitness center or gym, though some found it small. Free Wi-Fi is available, and rooms are equipped with abundant charging ports. While a minibar is present, guests note the absence of complimentary bottled water. The hotel also features a delightful spa for relaxation.

Cleanliness & Room Comfort
Rooms are consistently described as spotlessly clean, spacious, and modern, offering a comfortable stay. The beds receive high praise for being exceptionally comfortable, ensuring a restful sleep, though some guests found them too soft. In-room amenities include quality bath products, robes, and a highly appreciated Dyson hairdryer. However, some guests noted a lack of standard items like slippers or cutlery. Balconies are a popular feature, often providing ocean views, but some guests experienced issues with them being inaccessible due to maintenance, or with rattling doors from wind. Noise can be an issue, with reports of street noise, light rail sounds, and loud air conditioning units impacting tranquility. Bathrooms are generally clean, but some found them small, with poorly designed sinks leading to water splashing, and occasional issues with shower pressure or hot water in higher-level rooms.

Dining & Food Quality
The hotel offers diverse dining options that generally receive positive reviews. The buffet breakfast at Bazaar is frequently highlighted for its extensive variety and quality, though some guests found it expensive if not included and noted that barista coffee incurs an additional charge. The Yamagen Japanese restaurant is highly recommended for its excellent food and service. The Stingray bar is popular for its cocktails and atmosphere, while the Fixx Cafe in the lobby provides convenient coffee and snacks. The poolside bar also offers good food and drinks. While most food is praised, some specific items like pastries at breakfast or the acai bowl received less favorable comments.

Location & Accessibility
The hotel boasts an excellent central location, making it highly convenient for guests. It is just one block from the beach, allowing for easy access to the ocean. Many popular attractions, including Surfers Paradise and Cavill Avenue, are within comfortable walking distance. The hotel is also conveniently located near a light rail station, providing easy access to other parts of the city and the airport. On-site parking is available, though it is paid and can be expensive, leading some guests to seek alternative street parking.

Staff & Service
The hotel's staff consistently receives glowing reviews for their exceptional friendliness, helpfulness, and professionalism. Guests frequently commend their attentive service, noting that staff members go above and beyond to ensure a pleasant stay. The check-in and check-out processes are generally described as quick and seamless. While most interactions are positive, a few guests reported isolated instances of miscommunication or less enthusiastic service, particularly concerning deposit returns or unexpected room issues. Housekeeping is generally efficient, though some guests experienced late service or missed cleanings. Room service is noted for being prompt and of good quality.

Additional Information
Guests should be aware of certain hotel policies and common issues. A significant point of contention for some is the deposit policy, with reports of delays in receiving refunds. Many reviews mention balconies being inaccessible due to maintenance, often without prior notification or adequate compensation, which can be disappointing. The pool area often faces challenges with limited sun loungers and cabanas that are either reserved or require an additional fee, leading to frustration for guests seeking poolside relaxation. The hotel also has a policy requiring a physical credit card for incidentals, which has caused inconvenience for some travelers accustomed to digital payment methods.