Residence Inn by Marriott Los Angeles Redondo Beach

This hotel is highly regarded for its spacious, well-equipped suites that often include full kitchens, making it a standout choice for extended stays and those who prefer to prepare their own meals. Guests frequently highlight the overall cleanliness and comfort of the accommodations, alongside the convenience of its location. It is particularly well-suited for families seeking ample space and amenities like a pool and complimentary breakfast, as well as business travelers due to its proximity to major transportation hubs and freeways. To enhance your experience, consider requesting a room away from the highway or railway to minimize noise, and plan to arrive early for breakfast to ensure the best selection of items and avoid peak crowds.

Facilities & Amenities
The hotel offers a range of facilities designed for convenience and comfort, particularly for longer stays. Many rooms feature a full kitchen or kitchenette equipped with appliances like a refrigerator, stove top, and dishwasher, along with basic dishes and utensils. Guests appreciate the on-site laundry options, which are self-serve and coin-operated. There is also a small pool area and a hot tub, though many guests reported these were frequently out of service, cold, or not well-maintained. A fitness center is available, and some outdoor amenities include a barbecue and a basketball court. Free Wi-Fi is provided, though some found the connection to be slow or unreliable. A notable point of feedback is that ice machines are not available on every floor, requiring guests to request ice from the front desk.

Cleanliness & Room Comfort
Most guests found the rooms to be clean and spacious, providing a comfortable environment for their stay. The beds are consistently praised for being comfortable, ensuring a restful night's sleep. However, feedback on cleanliness was mixed, with some guests reporting issues such as dirty carpets, stained linens, or unclean bathrooms upon arrival. Noise levels were a significant concern for many, particularly in rooms facing the highway or railway, and some experienced noise from upstairs neighbors due to thin walls. While rooms are generally well-appointed, some guests noted issues with TV functionality, broken appliances like refrigerators or coffee makers, and uncomfortable sofa beds that were sometimes stained or difficult to open. Towel availability also varied, with some guests needing to request additional sets.

Dining & Food Quality
The complimentary breakfast is a significant draw for many guests, often described as good or great with a variety of options. Typical offerings include waffles, eggs, sausage, potatoes, yogurt, bagels, muffins, fruit, and coffee. However, feedback on the breakfast experience is mixed; many guests reported that items, especially hot food and coffee, frequently ran out quickly, leading to long lines and crowded dining areas. Some found the quality of the food to be subpar, describing the eggs as "rubbery" or the overall selection as "boring" after a few days. The staff responsible for the breakfast area received both praise for their hard work in restocking and criticism for being unfriendly or rushing guests.

Location & Accessibility
The hotel's location is highly valued for its convenience and accessibility. It is situated close to the 405 freeway, providing easy access to various parts of Los Angeles. Many guests found it ideal for visiting LAX airport (typically a 15-20 minute drive) and attractions like Sofi Stadium. The proximity to beaches such as Imperial Beach, El Segundo Beach, Manhattan, Redondo, and Torrance Beaches is also a plus for leisure travelers. While some noted that the immediate neighborhood lacks many walkable food options, there are shopping centers and restaurants nearby that are easily reachable by car. Public transport, including a Metro rail station, is also accessible. Parking is available on-site, but it incurs an additional daily fee, which many guests found expensive and inconvenient.

Staff & Service
Guest feedback on the staff and service is notably varied. Many guests praised the front desk staff for being friendly, helpful, and accommodating, particularly during check-in and when assisting with requests like early arrivals or late departures. Housekeeping staff also received commendation for their efforts. However, a significant number of reviews reported negative experiences, describing some staff members as unfriendly, rude, unresponsive, or lacking in customer service skills. Issues included delays in addressing room needs, unhelpful responses to complaints, and a perceived lack of concern from certain individuals. Despite these inconsistencies, many positive comments highlight specific staff members who went above and beyond to provide excellent service, contributing positively to the overall guest experience.

Additional Information
Guests should be aware of certain policies and features that impact their stay. The hotel has a pet-friendly policy, but it comes with a significant additional charge, and some guests noted a lack of designated pet areas on the property. Housekeeping services are not provided daily for extended stays, with rooms typically cleaned every few days or upon request, which some guests found insufficient. A common point of frustration is that ice is only available at the front desk, requiring guests to go there each time they need it. Some guests also mentioned a destination fee or incidental hold upon check-in, which was not always clearly communicated beforehand. The hotel also offers rewards program benefits for loyal members.