Residence Pierre & Vacances Les Restanques du Golfe de Saint-Tropez

This expansive property is celebrated for its magnificent views over the Gulf of Saint-Tropez, offering breathtaking sunrises and sunsets that captivate guests. Its lush, well-maintained natural setting, filled with floral scents and tranquil shaded areas, provides a serene escape. The hotel's impressive aquatic spaces, including multiple pools and a popular wave pool, are a major draw, particularly for families seeking fun and relaxation. While many apartments offer comfortable stays, some guests note that accommodations can be outdated or lack modern amenities like air conditioning. The property is well-suited for couples and sightseers who appreciate a quiet, scenic base from which to explore the French Riviera. To enhance your experience, consider requesting a room on a higher floor for the best views, and be prepared for the possibility of older room decor, bringing mosquito repellent if visiting during warmer months.

Facilities & Amenities
The property boasts an array of facilities designed to enhance guest stays. The aquatic areas are a highlight, featuring a large wave pool and several other swimming pools, including a heated pool, all generally described as clean and well-maintained with comfortable, new sun loungers. Guests also appreciate the various sports facilities such as tennis courts, pétanque courts, basketball courts, and football fields, though some note that certain areas, like the children's playgrounds, appear somewhat dated. A convenient on-site grocery store provides essentials, including fresh bread and pastries. While some guests mention a bar or cabanon for cocktails, its availability and offerings can vary. Laundry machines are also available, though some guests experienced issues with obtaining change for them.

Cleanliness & Room Comfort
Guest feedback on room cleanliness and comfort is notably mixed. While some guests found their apartments to be clean and comfortable, many reported significant issues. Common complaints include a persistent musty smell upon entry, dirty surfaces, dust, spiderwebs, and even mold in some areas. The overall impression of the rooms is often described as outdated, with decor from the 1980s, worn furniture, and uncomfortable beds with protruding springs. A major recurring concern is the absence of air conditioning, making stays challenging during hot weather, despite the provision of fans. Some bathrooms are noted as small and old-fashioned, lacking proper shower curtains or doors, and some guests experienced issues with low water pressure or broken showerheads. Noise from outside, such as gates and passing cars, was also reported by some.

Dining & Food Quality
The property offers various dining options, including an on-site restaurant and pizzeria. Reviews for the restaurant are mixed, with some guests finding the food quality to be good, particularly the pizzas, while others describe the menu as limited, expensive, or the food as cold. The breakfast offering was also a point of disappointment for some. The pool snack bar receives varied comments; while convenient, some guests found its menu to be very restricted, offering mostly pasta boxes at high prices, and noted its early closing time. The popular Cabanon bar, known for its cocktails and aperitifs, was a highlight for many, but some recent reviews indicate it has been closed or has reduced its hours and offerings, much to guests' dismay. The on-site grocery store is generally appreciated for its convenience and fresh baked goods, though some found prices to be high.

Location & Accessibility
The property boasts an excellent location nestled between popular destinations like Saint-Tropez, Port Grimaud, Sainte-Maxime, and Ramatuelle, making it an ideal base for exploring the region. However, a car is essential for getting around, as walking to nearby towns like Port Grimaud is difficult due to busy roads and a lack of pedestrian paths. The property offers easy parking, including a large underground parking area, though some guests noted that spaces designated for hotel guests can be limited and often occupied by private residents. It is important to be aware that the domain features numerous stairs and significant elevation changes, which can pose challenges for guests with mobility issues or those using strollers. Despite these accessibility points, the magnificent sea views from many parts of the property are consistently praised.

Staff & Service
Guest experiences with staff and service are varied. Many reviews highlight the friendly, helpful, and professional demeanor of the reception team, restaurant staff, and security personnel, praising their attentiveness and willingness to assist. Specific animators are also commended for their energy and positive attitude. The check-in process is generally described as smooth, with options for self-check-in. However, some guests reported encountering unhelpful or unpleasant staff at various points, including the grocery store, certain restaurant managers, and pool surveillance. Issues such as a lack of responsiveness to maintenance requests, or perceived laxness in enforcing pool rules, were also mentioned. Despite these inconsistencies, the overall impression is that many staff members strive to provide a positive experience for guests.

Additional Information
A significant point of discussion among guests is the perceived decline in the property's overall quality and maintenance, which many attribute to a complex management structure involving both the original operator and a condominium association of private owners. This has led to inconsistencies in apartment conditions, with some being well-renovated while others remain outdated and poorly maintained. Guests should also be aware of specific pool rules, such as restrictions on bringing food or drinks to the poolside and a re-entry waiting period, which some found inconvenient. The paddling pool has been noted to have a rough surface that can cause minor injuries. Furthermore, the music at the pool is sometimes described as excessively loud, resembling a nightclub atmosphere, which may not appeal to all guests seeking tranquility.