Hotel Roemer

This hotel offers a charming and cozy atmosphere, distinguished by its quiet, central location in an artistic neighborhood, placing guests within easy reach of museums and Vondelpark. Many guests appreciate the spacious rooms and comfortable beds, though experiences vary. The hotel is particularly well-suited for sightseers and couples seeking a peaceful retreat after exploring the city's attractions. Families can also find suitable accommodations, with some rooms offering ample space. The staff generally receives high praise for their helpfulness. To ensure the best experience, guests are advised to confirm their room's location (main building versus annex) and specific amenities like a mini-fridge when booking, and be aware that Wi-Fi can be inconsistent in certain areas.

Facilities & Amenities
The hotel provides an elevator, which is a welcome convenience for guests. A notable feature in many rooms is the inclusion of a jacuzzi bath, which is frequently highlighted as a luxurious and relaxing amenity. Guests also appreciate the presence of an in-room safe for valuables and a coffee maker for convenience. However, a recurring point of feedback is the absence of a mini-fridge in many rooms, which some guests find inconvenient for storing drinks or snacks. The Wi-Fi connectivity is a significant concern for many, often described as weak, slow, or unreliable, particularly in rooms located in the annex building or basement, making it challenging for browsing or video calls.

Cleanliness & Room Comfort
Guest feedback on room cleanliness and comfort is mixed. Many describe the rooms as clean and comfortable, with good beds and high-quality linens ensuring a restful sleep. However, some reviews mention issues such as dirty carpets, visible stains, and unpleasant smells like dampness, mold, or kitchen fumes, with one guest even reporting mice. Room sizes vary considerably, with some being described as tiny and lacking adequate storage space. Noise levels can also be a concern, stemming from thin walls, kitchen activities, or nearby street construction. Additionally, some bathrooms are noted for design flaws that can lead to flooding after showering or a lack of towel hooks.

Dining & Food Quality
The hotel's breakfast generally receives positive remarks from guests, who describe it as good, varied, and plentiful. Options typically include items such as scrambled eggs, bacon, and various pastries, providing a satisfying start to the day. While many appreciate the quality and selection, some guests found the breakfast to be pricy for the offerings, or felt it was somewhat basic compared to their expectations. There were occasional comments about items running out or service being slow, particularly during busy periods, which could detract from the overall dining experience for some.

Location & Accessibility
The hotel's central location is consistently highlighted as a major advantage, situated on a quiet street that offers a peaceful retreat while remaining highly accessible. It is ideally positioned within easy walking distance of Vondelpark, the renowned museum quarter (including the Rijksmuseum and Van Gogh Museum), and the vibrant Leidseplein, which offers numerous dining and shopping opportunities. Furthermore, tram and bus stops are conveniently located nearby, including the airport bus 397, providing excellent public transport links to the city center and Amsterdam Schiphol Airport.

Staff & Service
The staff at the hotel are largely commended for their exceptional friendliness, helpfulness, and attentiveness. Guests frequently praise their polite demeanor, quick check-in process, and willingness to accommodate various requests, such as early check-ins or luggage storage. Many reviewers highlight the staff's ability to provide valuable local information and assistance, contributing significantly to a positive guest experience. However, a small number of guests reported isolated instances of perceived rudeness, unhelpfulness, or communication challenges, particularly in situations involving reservation discrepancies or specific service requests.

Additional Information
Guests should be aware that some rooms are located in an annex building across the street from the main hotel, which may involve navigating steep stairs to access and require crossing the street for breakfast. A city tax is typically payable upon arrival, which some guests were not expecting. While most experiences are positive, there have been isolated reports of issues with reservations, including instances of double bookings or unexpected cancellations. Some rooms offer desirable features such as a balcony or terrace, providing an outdoor space for relaxation. The hotel also offers luggage storage for convenience on arrival or departure days.