Hotel Suisse

This hotel is highly regarded for its unparalleled location directly opposite the main train station, offering exceptional convenience for travelers. Guests consistently praise the friendly and helpful staff, who contribute significantly to a positive experience. The hotel maintains a high standard of cleanliness throughout its premises, and many rooms offer comfortable beds ensuring a restful stay. A notable benefit for guests is the provision of a free public transport pass, which simplifies exploration of the city. This hotel is an excellent fit for train travelers and sightseers due to its central position and easy access to attractions. Business travelers also find it ideal for its efficiency and connectivity. For solo travelers, it offers a safe and convenient base, while families appreciate the available room configurations. To maximize your visit, ensure you collect your transport pass upon arrival, and consider requesting a room on a higher floor for potentially quieter surroundings.

Facilities & Amenities
The hotel provides a range of amenities designed for guest convenience. Free Wi-Fi is available throughout, ensuring connectivity for all. Rooms are equipped with a minibar or fridge, a kettle, and in some cases, a coffee maker, allowing guests to enjoy refreshments at their leisure. A safe deposit box is provided for securing valuables. While the elevator is noted by some as being compact, it efficiently serves all floors. Air conditioning is present, though some guests have reported it not being as cool as desired, or being noisy, leading them to open windows. Some rooms feature a balcony, offering an outdoor space to relax. Guests also appreciate the availability of an iron and ironing board in some accommodations.

Cleanliness & Room Comfort
Guests consistently commend the hotel's high standards of cleanliness, describing rooms as spotless and well-maintained. The comfortable beds are a recurring highlight, contributing to a good night's sleep. While some rooms are noted for being spacious, others are described as small or compact, particularly for single occupancy. Many guests appreciate the newly renovated rooms and modern bathrooms, which often feature good showers. However, some older sections of the hotel have dated decor and small bathrooms, with some featuring a bathtub rather than a walk-in shower. Despite its central location, rooms generally offer good soundproofing when windows are closed, though some guests on lower floors or with open windows have experienced street noise from trams, traffic, or temporary construction.

Dining & Food Quality
The hotel's breakfast receives generally positive feedback for its quality and variety. Guests describe the breakfast as good, varied, and well-stocked, offering a mix of continental and hot options. The spread typically includes scrambled eggs, bacon, crepes, fresh pastries, various breads, cold meats, cheeses, yogurt, cereals, and a selection of fruits and nuts. The coffee machine is also frequently praised for providing good quality beverages. While many guests find the breakfast to be a convenient and satisfying start to their day, some consider it to be on the pricier side and opt to purchase breakfast items from nearby supermarkets or cafes instead.

Location & Accessibility
The hotel boasts an exceptional central location, positioned directly opposite the main train station, Cornavin. This makes it incredibly convenient for arrivals and departures, including a quick 7-minute train ride to the airport. Guests appreciate being within walking distance of major attractions such as the lake, the Old Town, and numerous shopping streets and restaurants. Public transport, including trams and buses, is readily available right outside the hotel, providing easy access to all parts of the city. For those arriving by car, parking is available in the nearby Cornavin parking garage, and the hotel often provides a discount for guests. The proximity to a large Coop supermarket in the underground mall is also a significant convenience for guests.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight the professional and welcoming demeanor of the reception team, who are often able to accommodate requests such as early check-in or late check-out. The staff's willingness to assist with practical needs, including providing travel adapters, making restaurant reservations, or storing luggage after check-out, greatly enhances the guest experience. The quick check-in and check-out processes are also appreciated. While the vast majority of feedback is positive, a few isolated comments mention minor issues with staff responsiveness or specific service interactions, but these appear to be exceptions rather than the norm.

Additional Information
A significant advantage for guests is the free Geneva Travel Pass, which is often provided either in advance via email or upon arrival, granting complimentary access to all public transport within the city. The hotel maintains a pet-friendly policy, accommodating guests traveling with their companions. Some guests have noted that the hotel uses a specific Swiss 3-pin plug adapter, which differs from other European standards, so travelers should be aware of this. While not a permanent feature, some reviews from specific periods mention construction noise from an adjacent building, particularly in the mornings, which could temporarily impact certain rooms. Some rooms also feature unique boat statues on each floor, adding a charming touch to the decor.