Treebo Trend Laaiba Residency

This hotel is highly regarded for its central location, offering excellent accessibility to transportation hubs and business centers, making it a strong choice for business travelers and sightseers exploring the city. Guests frequently commend the exceptionally friendly and helpful staff, who are often described as going above and beyond to assist. While many appreciate the overall cleanliness and comfort, some reviews highlight significant inconsistencies in room condition and maintenance. The hotel is also noted for being a budget-friendly option, appealing to solo female travelers who feel safe, and families looking for a convenient base. To ensure a comfortable stay, it is advisable to manage expectations regarding room size and consider bringing personal toiletries, as these are recurring points of mixed feedback.

Facilities & Amenities
The hotel's reception area often leaves a positive first impression, described as impressive and well-designed. While the property does not feature extensive amenities like a fitness center or pool, guests appreciate the convenience of a super fast elevator and the provision of two complimentary bottles of water daily. However, feedback on in-room amenities is mixed; some guests noted that toiletries were not consistently provided, and when available, were of basic quality, prompting recommendations to bring personal items. The air conditioning system receives varied comments, with some finding it effective while others reported it to be noisy or malfunctioning, impacting comfort.

Cleanliness & Room Comfort
Guest experiences regarding room comfort and cleanliness are notably varied. Many reviews praise the clean and neat rooms, describing them as hygienic and well-maintained, with some even calling them pristine. However, a significant number of guests reported issues such as small cockroaches or insects, bed bugs leading to skin allergies, and a general lack of maintenance, including dampness, moldy smells, peeling wallpaper, and stinking towels. Room size is a consistent point of contention; while some found rooms adequately spacious, many described them as very small, congested, and not suitable for more than two people, with some even lacking a window. Bed comfort also received mixed feedback, with some finding beds comfortable while others reported issues like sagging mattresses. Bathroom conditions were also inconsistent, with reports of flush issues, no hot water, leaking wash basins, and broken door locks, alongside positive comments about clean bathrooms. Noise from outside and adjacent rooms was a frequent complaint, indicating poor soundproofing.

Dining & Food Quality
Feedback on the hotel's dining options, particularly breakfast, is quite polarized. Many guests enjoyed the complimentary breakfast, praising its taste and variety, with specific mentions of omelets and French toast. However, a substantial number of reviews described the breakfast as limited, "only for namesake," or "pathetic," citing cold presentation and very few options. More concerningly, some guests reported a moldy smell in the breakfast room and even the presence of cockroaches, significantly detracting from the dining experience. While the hotel is surrounded by numerous external restaurants offering diverse food options, the in-house dining quality appears to be inconsistent.

Location & Accessibility
The hotel's central location is a significant advantage, frequently highlighted for its easy access to various points of interest. It is conveniently situated nearby a railway station, often within walkable distance, and approximately 20 minutes from the airport, making it ideal for those relying on public transport. Its proximity to an exhibition center and various markets makes it particularly suitable for business travelers. However, the immediate surroundings receive considerable negative feedback. Guests reported a bad smell in the area, describing nearby localities as crowded and dusty, and noted a poor ambiance with difficulty spotting the entrance. Some also mentioned the area's specific cultural context, which might limit vegetarian food options nearby. Parking is available, but it is often described as open or on an internal road, with limited dedicated spaces.

Staff & Service
The staff and service at this hotel are overwhelmingly praised, standing out as one of its strongest assets. Guests consistently describe the staff as excellent, friendly, helpful, supportive, and polite, often going above and beyond expectations. Specific instances of exceptional service include providing detailed local information, assisting with forgotten belongings, and helping with tasks like arranging a SIM card. The reception staff often receives particular commendation for their welcoming demeanor and efficiency, contributing to a quick check-in and check-out process. While the vast majority of feedback is positive, a minority of guests reported instances of unresponsive or unprofessional behavior from some staff members, and occasional forgetfulness regarding basic room amenities like toilet paper or towels, though these issues were typically rectified upon request.

Additional Information
Guests should be aware of certain hotel policies and characteristics that may impact their stay. The hotel has a strict cancellation policy, with some guests reporting no refunds for cancellations made within a day of booking. There are also specific restrictions for couples and visitors, with some reviews indicating that guests are not permitted to meet anyone in their rooms, which might be a consideration for new married couples. The property is described as an old renovated property, with some rooms located within what appears to be a residential building, and the hotel itself is only two floors. Despite some of these limitations, the hotel is generally perceived as safe and secure, with CCTV surveillance in place. An efficient laundry service is also available for guest convenience.