Ramee Guestline Hotel Khar

This hotel is highly regarded for its central location, making it an excellent base for exploring the vibrant Bandra area and its numerous cafes, bars, and attractions. A standout feature is the consistently praised staff service, with guests frequently highlighting the team's helpfulness and accommodating nature. While the food quality receives positive remarks, particularly for its taste and the convenience of in-room dining, the room conditions present a mixed picture, with some guests finding them clean and comfortable, while others note issues with age and maintenance. A significant recurring theme is the considerable noise from a basement club and external traffic, which can impact sleep. The hotel is well-suited for business travelers due to its accessibility and proximity to meeting areas, and also appeals to sightseers and families looking to explore the city. To enhance your stay, consider requesting a room on a higher floor to potentially mitigate noise, and be mindful of the in-room dining-only breakfast service.

Facilities & Amenities
Guest feedback on the hotel's facilities and amenities is varied. While some guests generally find the provided amenities to be satisfactory, specific concerns are frequently raised. Many reviews mention the absence of a smart TV in suite rooms, which some guests expected. Issues with the card key system for room access are also noted, though staff are usually available to assist. Some guests suggest the addition of a hand shower in bathrooms for improved convenience. While the hotel offers Wi-Fi, its performance isn't consistently highlighted. There are also mentions of power cuts and issues with the air conditioning not restarting automatically, which can disrupt comfort. Overall, while basic facilities are present, some modern conveniences and consistent functionality could be improved.

Cleanliness & Room Comfort
Feedback regarding cleanliness and room comfort is notably mixed. Many guests commend the hotel for its clean rooms and the diligent efforts of the housekeeping staff, often describing rooms as cosy and comfortable. The beds are frequently praised for being very comfortable, contributing to a restful stay. However, a significant number of reviews highlight that the interiors can appear old and poorly maintained, with some rooms described as small. Specific issues include outdated bathtubs in cramped bathrooms, and concerns about general hygiene issues, including stains on linens and dust in certain areas. Some guests even reported finding bugs or cockroaches, and noted poor lighting in rooms. The pervasive noise levels from the basement club and external traffic also significantly impact room comfort, making it difficult for many to sleep peacefully.

Dining & Food Quality
The hotel's dining experience is generally well-received for its food quality and taste. Guests frequently praise the delicious and tasty food, with many highlighting the breakfast as having a great spread and being very satisfying. A key feature is the complimentary breakfast being served directly in the room, which many guests find convenient. However, a consistent point of feedback is the limited options available, with some guests wishing for more variety. The hotel operates primarily on an in-room dining model, as there is no buffet or dedicated restaurant for guests to dine in, which can be a drawback for those preferring a traditional dining experience. Some reviews also mention instances of cold food being served, or specific dishes lacking seasoning.

Location & Accessibility
The hotel's central location is overwhelmingly cited as a major advantage, placing guests within easy reach of key areas. It is highly convenient for exploring Bandra, with popular spots like Linking Road and numerous cafes and bars just a short distance away. Its proximity to Juhu Beach and various transport hubs, including the airport and Khar railway station, makes it ideal for both leisure and business travelers. However, this prime location comes with a significant drawback: considerable noise. Reviews consistently report loud music from a basement club that operates late into the night, and persistent traffic noise from the surrounding area. This noise can be deafening and severely impact sleep, even on higher floors, making it a critical consideration for light sleepers.

Staff & Service
The hotel's staff consistently receives high praise, being described as exceptionally friendly, helpful, courteous, and professional. Guests frequently highlight their attentive service, noting how accommodating they are with requests and how they go beyond expectations to ensure a comfortable stay. The check-in process is often described as smooth and quick. Specific teams like housekeeping service and room service are commended for their efficiency and politeness. While the vast majority of feedback is positive, a few guests have reported isolated incidents of unprofessional staff behavior or slow service in specific situations, such as laundry delivery or addressing room issues. Overall, the dedication and positive attitude of the team are a significant asset to the guest experience.

Additional Information
Guests should be aware of certain specific policies and features that distinguish the hotel. Some reviews mention an unusual visitors charge policy, where the hotel may levy a fee for guests having visitors, which has caused dissatisfaction among some. On a more positive note, the hotel demonstrates flexibility with late check-out requests, often accommodating them with complimentary basic services, which is appreciated by travelers. While the property is described by some as being older, efforts towards refurbishing have been noted, indicating ongoing improvements to the premises. The hotel's primary focus on in-room dining and the lack of a traditional restaurant are also key operational aspects for guests to consider.