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from$1,808
See prices from 15 sites
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About Grand Velas Riviera Maya
Expansive Ambassador infinity pool
Relax at the resort's primary ocean-view pool, featuring a swim-up bar, dedicated pool concierges, and a lively atmosphere for all ages.
Authentic Mexican mezcal tasting
Savor the rich heritage of local spirits with a curated mezcal and tequila tasting experience led by expert sommeliers at Frida restaurant.
Interactive wildlife and eco tours
Explore the lush grounds on a guided bike or eco tour to spot local spider monkeys, coatis, and iguanas while learning about Mayan history.
SE Spa water ceremony
Immerse yourself in a world-class hydrotherapy circuit featuring clay rooms, ice rooms, and sensory pools before your professional spa treatment.
Playa del Carmen coastal setting
Enjoy a secluded white-sand sanctuary located just 10 kilometers from the vibrant boutiques and dining of downtown Playa del Carmen.
Three distinct resort ambiances
Discover your perfect setting among the jungle-shrouded Zen Grand, the family-focused Ambassador, or the oceanfront, adults-only Grand Class suites.
Personalized concierge service
Experience seamless hospitality with a dedicated personal concierge available via WhatsApp to arrange dinner reservations and bespoke surprises.
Comprehensive non-smoking policy
Breathe easy in a completely smoke-free environment designed to maintain the pristine air quality of the surrounding Caribbean jungle and beach.
Grand Velas Riviera Maya is a 5-star resort featuring an adults-only oceanfront Grand Class section. Located 10 minutes from Playa del Carmen, the property is set within 86 acres of jungle vegetation and natural cenotes. It offers Michelin-starred dining at Cocina de Autor and the Forbes Five-Star SE Spa with a hydrotherapy water ceremony. Many suites include private plunge pools. The resort has a review score of 9.6 based on over 10,000 reviews, with experience and service highlighted positively by guests.
Rooms
Ambassador Pool Suite Ocean View
- 1 1 King Bed
- Sleeps 4
- 1270 sq ft
Ambassador Suite Ocean View
- 1 1 King Bed, 1 2 Queen Beds
- Sleeps 4
- 1270 sq ft
Ambassador Two Bedrooms Family Suite Ocean View
- 1 1 King Bed and 2 Queen Beds
- Sleeps 7
- 2540 sq ft
Ambassador Pool Suite Ocean View
- 1 1 King Bed
- Sleeps 4
- 1270 sq ft
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- Free WiFi
- Pool
- Spa
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Frequently Asked Questions about Playa del Carmen
How many hotels from Preferred Hotels are in Playa del Carmen?
Playa del Carmen has 5 hotels from Preferred Hotels, including this one.
How much do hotels from Preferred Hotels in Playa del Carmen typically cost?
Prices for hotels from Preferred Hotels in Playa del Carmen typically range from $1,499 to $2,905 per night, based on forecasted prices.
Price trend
Based on lowest prices on trivago from the last 30 days
$2,182
$1,090
$0
Sat, 24/10/26
$2,077
Sun, 25/10/26
$1,962
Mon, 26/10/26
$1,891
Tue, 27/10/26
$1,896
Wed, 28/10/26
N/A
Thu, 29/10/26
N/A
Fri, 30/10/26
$1,989
Sat, 31/10/26
$1,993
Sun, 01/11/26
$1,925
Mon, 02/11/26
$1,982
Tue, 03/11/26
$1,977
Wed, 04/11/26
$1,986
Thu, 05/11/26
$2,028
Fri, 06/11/26
$2,098
Sat, 07/11/26
$1,982
Sun, 08/11/26
$2,009
Mon, 09/11/26
$1,884
Tue, 10/11/26
$1,980
Wed, 11/11/26
$2,106
Thu, 12/11/26
$1,937
Fri, 13/11/26
$2,047
Sat, 14/11/26
$2,012
Sun, 15/11/26
N/A
Mon, 16/11/26
N/A
Tue, 17/11/26
N/A
Wed, 18/11/26
N/A
Thu, 19/11/26
$2,023
Fri, 20/11/26
$2,066
Sat, 21/11/26
$2,084
Sun, 22/11/26
$2,164
Mon, 23/11/26
N/A
Tue, 24/11/26
N/A
Wed, 25/11/26
$2,082
Thu, 26/11/26
N/A
Fri, 27/11/26
$2,148
Sat, 28/11/26
$1,972
Sun, 29/11/26
N/A
Mon, 30/11/26
$1,965
Tue, 01/12/26
N/A
Wed, 02/12/26
N/A
Thu, 03/12/26
N/A
Fri, 04/12/26
N/A
Sat, 05/12/26
$2,182
Sun, 06/12/26
N/A
Mon, 07/12/26
N/A
Reviews
Excellent
based on 12,218 ratings from top
sites
This rating is from the trivago Rating Index (tRI), which combines guest ratings from top sites for a trustworthy result.Learn how the tRI works
sites
Review summary
Summarized by AI from 900+ reviews
This hotel is a luxurious and vibrant retreat, ideal for families, couples, and luxury travelers seeking an immersive escape. Nestled in the heart of a tropical jungle, the property offers a serene ambiance. The spacious pools, including a tranquil Zen Pool and a lively Ambassador pool, provide refreshing focal points for relaxation and activity. Guests consistently praise the exceptional staff and service, with highlights including diverse and gourmet dining options across various specialty restaurants. For an enhanced experience, consider booking a suite for its elegant design and thoughtful touches.
Rated above average for Playa del Carmen
Guest reviews
Excellent84%
Very good6%
Good2%
Fair3%
Poor5%
Top amenities
- WiFi in lobby
- WiFi in rooms
- Pool
- Spa
- Parking
- A/C
- Restaurant
- Hotel bar
- Gym
All amenities
Wellness
- Beauty salon
- Steam room
- Massage
- Sauna
Property amenities
- Business centre
- Café
- Arcade/Video games
- Nightclub
For children
- Childcare
- Playground
- Kids' club
- Organised activities for kids
Accessibility
- Wheelchair accessible
Room amenities
- Bathtub
- Shower
- Ironing board
Sports facilities
- Volleyball
- Pool table
- Bike rental
- Golf course
Hotel theme/type
- Convention hotel
Hotel characteristics
- Family friendly
Food and drinks
- All inclusive (upon inquiry)
Location
Ctra. Cancún-Tulúm Km. 62, 77710, Playa del Carmen, MexicoPlaya del Carmen coastal settingEnjoy a secluded white-sand sanctuary located just 10 kilometers from the vibrant boutiques and dining of downtown Playa del Carmen.
Highlight
Distance from Grand Velas Riviera Maya
Playa del Carmen:7.6 km
Cancun International Airport:43.6 km
Explore nearby attractions
Property info
Ctra. Cancún-Tulúm Km. 62, 77710, Playa del Carmen, MexicoFrequently Asked Questions about Grand Velas Riviera Maya
Is there a pool area at Grand Velas Riviera Maya?
Yes, Grand Velas Riviera Maya offers 2 pool areas.
Are pets allowed at Grand Velas Riviera Maya?
No, Grand Velas Riviera Maya doesn’t allow pets.
Is parking available at Grand Velas Riviera Maya?
Yes, Grand Velas Riviera Maya provides Parking for guests.
What time is check-in and check-out at Grand Velas Riviera Maya?
Check-in at Grand Velas Riviera Maya is available from: . Check-out time is by .
Where is Grand Velas Riviera Maya located?
Grand Velas Riviera Maya is located in Ctra. Cancún-Tulúm Km. 62, 77710, Playa del Carmen, Mexico.
The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.
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