Heartland Hotel Queenstown

27 Stanley StreetQueenstown9300New Zealand
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About Heartland Hotel Queenstown

Offering stunning views of the surrounding countryside, Heartland Hotel Queenstown is a Swiss-style property that features free Wi-Fi and hosts Amaia Luxury Spa.

All rooms offer views and features solid wood furnishings. Guests can enjoy cable TV and tea or coffee in their room while further amenities include ironing facilities, fridge, and heating. There are complimentary toiletries in the private bathroom.

Guests will find a wide range of amenities at this hotel such as ski storage, guest laundry, tourist information and booking service, and a 24-hour front desk. Limited free parking is available on-site.

The Hillside Brasserie is open daily for both lunch and dinner while the lobby bar is open each evening until late serving a variety of drinks and light snacks.

Heartland Hotel Queenstown is an eight-minute walk from the beach and thirteen minutes from Skyline Queenstown. TSS Earnshaw and Real Journeys Queenstown are a seven-minute walk from the hotel.


27 Stanley Street, Queenstown, 9300, New Zealand
Telephone: +64 33571919 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Express check-in / out
  • Free WiFi in lobby
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Porter service
  • Restaurant
  • Room service
  • Washing machine
  • WiFi in lobby

Room facilities

  • Balcony / Terrace
  • Bathroom with shower
  • Cable TV
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Fridge
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 10:00

Positive Reviews

Excellent location

You are within easy walking distance of the many local attractions in Queenstown at this hotel. It's great that you can park up your car and walk everywhere especially when going out in the evening for a drink or a bite to eat in one of the many local bars and restaurants.

Views from all the rooms

Even if your room is on the ground floor the location of the hotel means that you will still have a nice view. The way the rooms are set up, you get a lot of natural light coming in throughout the day which many guests are impressed by.

Extremely helpful staff

The super people at this hotel are well known for being very nice to their guests. There's a lot of stuff to see and do around Queenstown, and the staff are more than happy to help you plan your outings or recommend things to do.

Negative Reviews

Housekeeping issues

Guests have found that the maid service in this hotel is a little lacking. The rooms are acceptable but could be cleaned better. Other issues included towels that weren't changed and requests for extra items that weren't fulfilled.

Older style rooms

The rooms are quite dated at this hotel, so it's just as well that there's so much to do in the area. Guests found the carpets and the beds to be old and worn, and they reckon that the entire place needs a bit of an update.

Rating Overview

Rating trivago Rating Index based on 2237 reviews across the web
8.2 /10
  • Expedia
    8.2 /10
  • loveholidays
    8.0 /10
  • Hotels.com
    8.3 /10
  • ebookers.com
    10 /10
  • Other Sources
    8.1 /10
8.2 out of 10 based on 2237 reviews