Prince's Gate Hotel

1057 Arawa StreetRotorua3010New Zealand
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About Prince's Gate Hotel

Housed in an ornate and exquisitely restored 19th century building, the luxurious Prince's Gate Hotel offers boutique hotel accommodation complete with three thermally heated swimming pools and a sauna.

Each of the rooms and suites is decorated in a classic traditional style and complemented with tasteful artwork and furniture. Larger suites add separate seating areas, plus all accommodation features bright and modern en-suite bathrooms with luxury toiletries.

There is an indoor lounge with a fireplace for guests to enjoy, plus Wi-Fi is provided throughout. Staff are available 24-hours a day and can provide assistance with tour and ticket services, as well as on-site laundry services.

Two in-house restaurants are available for dinner service, the multi-cuisine Dukes Bar and Restaurant and the Taste Indigenous New Zealand restaurant which offers traditional Maori cuisine. A breakfast service is also offered each morning at the Dukes Bar.

Government Gardens and Rotorua Museum are just 300 metres from Prince's Gate Hotel, whilst Sulphur Point is 900 metres away.


1057 Arawa Street, Rotorua, 3010, New Zealand
Telephone: +64 73481179 | Fax: +64 73486215 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Car park
  • Concierge
  • Conference rooms
  • Deck chairs / Sun loungers
  • Free WiFi in lobby
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Organised activities
  • Outdoor swimming pool
  • Restaurant
  • Room service
  • Supermarket
  • Terrace
  • Towels at the pool / beach
  • Washing machine
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Balcony / Terrace
  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Fridge
  • Hairdryer
  • Hypoallergenic bedding
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Sauna
  • Whirlpool / Hot tub


  • Accessible parking
  • Accessible paths / corridors
  • Wheelchair accessible

For children

  • Child / Baby cot
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 2:00
  • Check-out: 10:00

Positive Reviews

Perfect location

This hotel is truly located in the heart of Rotorua, just a few minutes walk to most of the major attractions and facilities that the city centre has to offer. As a result, guests find that this is one of the best aspects of the property and appreciate the convenience that the location brings.

On-site heated pools

The on-site heated pools are regularly cited as highlights by those leaving reviews. Guests feel that they add a unique aspect to a stay at the hotel and suggest that it increases the comfort and relaxation qualities of the property.

Very good customer service

The customer service provided by the staff at this hotel is rated as very good by reviewers. Guests largely describe the staff as friendly and helpful, elements which are felt to enable a welcoming atmosphere on-site.

Negative Reviews

Old and dated decor

Many guests staying here feel the interior of the property is looking a bit tired, particularly the bedrooms. Although guests appreciate that it is an historic property, it is felt that the decor and fittings could benefit from some maintenance or renovation.

Internal noise

Many reviewers mention internal noise to be an issue at this hotel. Guests suggest that due to the age of the property, the soundproofing is not ideal and as a result it is possible to hear even normal sounds from neighbouring rooms, including creaking floors from above.

Many of the rooms are small

Guests report that many of the rooms in this property are particularly small and feel quite cramped. Many reviews suggest that these rooms are much smaller than depicted in photos, with guests stating that it is especially difficult if travelling with a lot of luggage.

Rating Overview

Rating trivago Rating Index based on 2535 reviews across the web
8.3 /10
  • loveholidays
    8.0 /10
  • Expedia
    8.6 /10
    8.5 /10
    8.0 /10
  • Other Sources
    8.0 /10
8.3 out of 10 based on 2535 reviews