Shangri-La Hotel Sydney

176 Cumberland StreetSydney2000Australia
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About Shangri-La Hotel Sydney

Ideally situated in The Rocks and offering stunning views of the Opera House and Harbour Bridge, Shangri-La Hotel Sydney features an indoor pool, a full-service day spa, and ultra-modern 24-hour fitness facilities.

The spacious sophisticated guest rooms boast large triple-glazed soundproof windows and chic furnishings. Comforts provided include premium hypoallergenic bed linens, a flat-screen TV, laptop-sized safe, minibar, coffee/tea-making amenities, and a lavish marble bathroom.

In addition to a state-of-the-art conference centre with full technological facilities and a foreign exchange counter, Shangri-La Hotel Sydney provides access to a sundeck, hot tub, paid parking facilities, airport limousine/shuttle bus services, and a florist shop.

Altitude Restaurant specialises in Australian Cuisine while Café Mix offers all-day dining and serves a delicious buffet spread. Guests can unwind with refreshing cocktails and light fare at Lobby Lounge or the New-York-inspired Blu Bar on 36.

The hotel is less than a 15-minute walk from Sydney Observatory and 500 metres from Museum of Contemporary Art Australia.


176 Cumberland Street, Sydney, 2000, Australia
Telephone: +61(2)92506000 | Fax: +61(2)92506250 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Business centre
  • Car park
  • Conference rooms
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Lift
  • Non-smoking rooms
  • PC with internet
  • Restaurant
  • Room service
  • Towels at the pool / beach
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Massage
  • Sauna
  • Solarium
  • Whirlpool / Hot tub


  • Wheelchair accessible

For children

  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Unmatched hospitality

Guests speak highly of the hotel’s personnel, describing them as warm and caring. The staff have also earned tonnes of complements for providing friendly and personalised services. Furthermore, guests find them to be professional yet friendly in their approach, which enables them to feel at ease while dealing with them.

Location proves convenient

According to guests, the property is strategically located to provide access to a large number of must-see attractions in the city. Guests like being able to stroll to a wide range of shopping, entertainment, and dining options with relative ease. In addition, several transport services are located within walking distance of the building.

Cosy, well-appointed living spaces

Guests are enamoured with their rooms, noting that they are modern, impeccably clean, and spacious. Boasting of a luxurious ambience, guests are glad to find that the rooms feature an excellent selection of contemporary amenities. Additionally, guests appreciate the large windows that allow them to take in the wonderful views, including the iconic Sydney Opera House and Harbour Bridge.

Negative Reviews

Long wait for elevators

Guests at the hotel are critical of the elevator situation. With limited elevators serving the entire building, guests have no choice but to wait for a considerable amount of time in order for the lift to arrive. Those who use the elevators regularly add that they are oftentimes overcrowded.

A pricey stay

Residing at the hotel is an expensive affair on top of the cost of rooms, say guests. For instance, the pricing of food and drinks at the on-site eateries is on the higher side. Others add that accessing the parking facilities comes with a hefty price tag.

Rating Overview

Rating trivago Rating Index based on 3270 reviews across the web
8.7 /10
  • Expedia
    8.6 /10
    8.7 /10
  • Zoover
    9.5 /10
    9.2 /10
    8.2 /10
  • Other Sources
    8.8 /10
8.7 out of 10 based on 3270 reviews