Best Western Hotel Moderno Verdi

The hotel offers a unique blend of classic charm within a historic building, featuring a notable old elevator that adds to its character. Its signature feature is its exceptional location directly opposite the Genova Brignole train station, making it incredibly convenient for travelers. Guests consistently praise the hotel's overall cleanliness, the comfortable beds, and the consistently friendly and helpful staff. The complimentary mini-bar is a frequently highlighted and appreciated perk. The hotel is an ideal fit for train travelers and sightseers looking to explore Genoa and the Ligurian coast, including Cinque Terre, due to its immediate access to public transport. Business travelers also find it suitable for its convenience and professional service. Couples appreciate the comfortable and charming ambiance, while families can find spacious rooms and a welcoming environment, with the hotel also being pet-friendly. To ensure a smooth arrival, it is highly recommended to reserve parking in advance if traveling by car, as spots are limited. Guests should also take full advantage of the complimentary mini-bar, which is restocked daily.

Facilities & Amenities
A standout amenity is the complimentary mini-bar, which is generously restocked daily with water, soft drinks, and snacks, a feature highly praised by many guests. The hotel boasts both a modern elevator and a unique, historic elevator that is still fully functional, adding to the building's charm. While Wi-Fi is generally available and functional, some guests have reported occasional connectivity issues. The air conditioning is typically effective, providing comfort, though a few reviews mentioned issues with heating or unpleasant odors from the AC unit. Some rooms have been noted to have a limited number of plug sockets, which can be inconvenient for charging multiple devices. Overall, guests appreciate the blend of classic charm with essential modern conveniences.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and well-maintained, with daily servicing ensuring a tidy environment. However, some isolated comments noted issues such as dust, worn towels, or a lingering smell of smoke in certain rooms. Room sizes receive mixed feedback; while many describe them as spacious or large, others found them to be quite compact or small, particularly "French beds" which are narrower than standard doubles. The beds are frequently praised for being comfortable, with some guests likening them to sleeping on clouds, though a few found the pillows less comfortable or the mattresses too firm. Noise levels are mostly reported as quiet, contributing to a restful stay, but some guests experienced disturbances from neighboring rooms or corridor noise, and occasional gurgling sounds from the bathroom plumbing. The bathrooms themselves are often described as modern and clean, though some are noted to be small or lack sufficient hanging space.

Dining & Food Quality
The breakfast service receives overwhelmingly positive feedback, with many guests describing it as excellent, varied, and offering great value. The selection is comprehensive, featuring both hot and cold options, including local specialties like focaccia and farinata, alongside a range of pastries, cereals, fruits, and savory items like eggs and cured meats. The coffee and orange juice are particularly well-regarded. While most appreciate the quality and abundance, some guests found the serving method, where items are brought to the table rather than a full buffet, to be less convenient, and a few noted the breakfast area could be chilly. The hotel features a bistro or cafe on the ground floor where breakfast is served, which is also open to the public. However, many reviews indicate a lack of a dedicated hotel bar or limited hours for on-site dining beyond breakfast, prompting guests to seek out nearby restaurants.

Location & Accessibility
The hotel's central location is consistently highlighted as a major advantage, situated directly across the street from the Genova Brignole train station. This provides exceptional convenience for train travelers and easy access to the metro and numerous bus lines, facilitating exploration of the city and beyond, including trips to the Ligurian coast. Guests appreciate being within walking distance of the city center, shopping areas, and a wide array of restaurants. While the immediate vicinity of the train station is bustling, the hotel itself is generally considered safe and well-connected. Parking is available on-site in an underground garage, which is a significant benefit in a city where street parking is challenging. However, guests are strongly advised to reserve parking in advance due to limited spaces, and some have noted the garage can be tight for maneuvering larger vehicles. Public parking options are also available nearby.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and professionalism. Guests frequently commend their attentiveness and willingness to go above and beyond to assist with requests, from providing restaurant recommendations to accommodating unexpected situations like late arrivals or early departures. The check-in process is generally described as quick and efficient, with staff often able to facilitate early check-ins or late check-outs when possible. Housekeeping is noted for its efficiency and maintaining high standards of cleanliness. While most interactions are positive, a few isolated comments mentioned instances of unhelpful or rude behavior, particularly concerning specific staff members or during busy breakfast times. The hotel also offers luggage storage, which is appreciated by guests needing to store bags before check-in or after check-out, though some noted the system for tracking luggage could be improved.

Additional Information
The hotel offers a pet-friendly policy, welcoming guests traveling with their dogs, though some noted challenges in finding suitable outdoor areas nearby. A unique and highly appreciated perk is the complimentary mini-bar in rooms, which is regularly replenished with a selection of beverages and snacks, significantly enhancing the guest experience without additional cost. For those interested in the hotel's heritage, the presence of a beautifully maintained historic elevator alongside a modern one provides a charming glimpse into the building's past. Guests should be aware that while the hotel offers on-site parking, spaces are limited and require advance reservation. Additionally, the city's metro system offers free travel during specific off-peak hours, which can be a convenient and cost-effective way to explore Genoa. Some rooms are equipped with a hydromassage tub, offering an enhanced relaxation experience.