Albergo Astro

This hotel, situated on the fifth floor of a beautiful historic building on a bustling main street, offers a unique and memorable stay in Genoa. Its signature feature is its prime central location, placing guests within easy reach of the train station and major attractions, making it an excellent choice for sightseers, business travelers, and couples seeking convenience. The hotel is also notably pet-friendly, welcoming furry companions. Guests frequently highlight the exceptional friendliness of the staff and the overall cleanliness of the premises. For an enhanced experience, guests might consider requesting a room with a balcony for city views and should be prepared for the hotel's traditional charm, which includes some older decor.

Facilities & Amenities
Guests find the hotel's facilities generally functional, though some aspects are noted as dated. The presence of a small elevator is appreciated for reaching the fifth floor, though it can be challenging with significant luggage. Rooms typically include a tiny fridge and a TV, though some guests reported issues with TV connectivity. Wi-Fi is available, with some guests experiencing excellent connectivity while others found it inconsistent. A 24-hour reception is a significant convenience, ensuring assistance is always available. While there is no kettle in the rooms, a communal dining area is present. The hotel also thoughtfully provides mosquito repellent in rooms, addressing a common concern for guests.

Cleanliness & Room Comfort
The hotel generally receives high marks for cleanliness, with many guests describing rooms as "spotlessly clean" and "tidy." However, feedback on room comfort is mixed. Most guests praise the comfortable beds and high-quality linens, ensuring a restful night's sleep. Some rooms feature a charming balcony with city views, which is a popular amenity. Conversely, many reviews mention outdated decor and worn-out furniture, giving rooms a dated feel. Bathrooms are frequently described as small or cramped, with some finding the shower difficult to use. A recurring issue is the pervasive smell of smoke in some areas, and some guests noted noise levels from thin walls or the street, though others found their rooms quiet.

Dining & Food Quality
The hotel offers a breakfast that is generally described as simple and basic. Guests can expect a typical Italian spread, often consisting of sweet cakes, packaged foods, and coffee. While the coffee, particularly cappuccino, receives positive remarks for its quality, the overall breakfast variety is limited, with some guests noting it includes pre-packaged cookies and jelly rolls. The breakfast is served in a communal dining room. There is no mention of other dining options such as a full restaurant or room service, indicating a focus on a light, continental-style morning meal.

Location & Accessibility
The hotel's central location is consistently praised as one of its strongest assets. It is ideally situated on a main street, Via XX Settembre, placing guests within easy walking distance of numerous shops, restaurants, and bus lines. Its proximity to Genoa Brignole train station is a significant advantage, often described as just a "stone's throw" or a "5-minute walk," making it highly convenient for arrivals, departures, and exploring the city or surrounding areas. While the hotel does not offer private parking, public parking options are available nearby, though costs can vary.

Staff & Service
The staff at the hotel consistently receives glowing reviews for their friendliness, helpfulness, and attentiveness. Many guests highlight their willingness to "go above and beyond" to assist with requests, provide local tips, and ensure a pleasant stay. The 24-hour reception is a valued service, allowing for flexible check-ins and constant support. Guests appreciate the quick check-in process and the staff's accommodating nature, including allowing early check-in. The hotel also offers pet-friendly service, with staff providing treats and affection to canine guests. While some guests noted a language barrier with certain staff members, overall communication was managed effectively.

Additional Information
The hotel is located on the fifth floor of a historic building, accessible by a small elevator, and retains much of its traditional charm. Some rooms are uniquely themed, adding a distinctive touch to the guest experience. A notable recurring issue is the presence of mosquitoes in rooms, though the hotel provides repellent. There are mixed reports regarding luggage storage, with some guests being charged a fee while others received the service for free. Guests should be aware that some areas of the hotel, including hallways, may show signs of renovations or clutter.