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Good to know
Central location near city landmarks
Walk just minutes to reach major local attractions including the San Jose Cathedral and Ventura Plaza Commercial Center.
Consistently clean and maintained rooms
Expect well-kept accommodations featuring tile flooring, work desks, and daily housekeeping services.
No on-site parking facilities
The hotel does not offer parking for guests arriving with personal or rental vehicles.
Reliable connectivity for remote work
Utilize the stable, free Wi-Fi provided throughout the property to manage professional or personal tasks.
Attentive 24-hour front desk service
Access round-the-clock assistance from the front desk staff for tour arrangements, luggage storage, and general inquiries.
Absence of on-site elevator access
Guests must carry luggage up stairs as the property does not provide elevator service to upper floors.
Limited hot water availability
The property does not provide hot water in guest bathrooms.
This summary was created by AI and might not be 100% accurate.
Reviews
Excellent
based on 1,682 ratings from top
sites
This rating is from the trivago Rating Index (tRI), which combines guest ratings from top sites for a trustworthy result.Learn how the tRI works
sites
Review summary
Summarized by AI from 400+ reviews
A central city base for travelers seeking convenience.
This hotel is a practical choice for sightseers and business travelers who value a central, home-like atmosphere. A privileged location in the heart of the city pairs with well-maintained facilities to provide a functional base for exploring local landmarks. The breakfast service is a consistent highlight, offering a reliable and nourishing start to the day; guests staying for longer periods may want to inquire about rotating menu options to ensure variety. The attentive service from the reception team remains a defining strength, ensuring guests feel supported throughout their stay.
Some guests mentioned: traffic noise, unreliable internet, firm mattresses.
Rated above average for Cúcuta
Guest reviews
Excellent50%
Very good30%
Good10%
Fair5%
Poor5%
Top amenities
- WiFi in lobby
- WiFi in rooms
- Pets
- A/C
All amenities
Property amenities
- Entrance hall/lobby
- Pet friendly
- Non-smoking rooms
- 24-hour reception
Room amenities
- Shower
- Openable windows
- Air conditioning
- Satellite TV
Hotel characteristics
- Family friendly
Location
Distance from Hotel Exelsior
Cúcuta:0.4 km
Pembroke:0.6 km
Santo Domingo International Airport:62.6 km
Property info
Av. 3 #9-65, Cúcuta, 540001, ColombiaFrequently Asked Questions about Hotel Exelsior
Is there a pool area at Hotel Exelsior?
No, Hotel Exelsior doesn’t offer pool areas.
Are pets allowed at Hotel Exelsior?
Yes, Hotel Exelsior has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.
Is parking available at Hotel Exelsior?
No, Hotel Exelsior doesn’t provide parking.
What time is check-in and check-out at Hotel Exelsior?
Check-in at Hotel Exelsior is available from: . Check-out time is by .
Where is Hotel Exelsior located?
Hotel Exelsior is located in Av. 3 #9-65, 540001, Cúcuta, Colombia.
The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.
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