Petit Ermitage

This charming and intimate hotel offers a unique and vibrant experience, with its rooftop pool and entertainment serving as its signature feature, creating a memorable atmosphere for guests. It is an ideal choice for couples seeking a romantic getaway, friends looking for a lively social scene, and free-spirited or artsy individuals who appreciate its bohemian and eclectic vibe. While most guests find the hotel to be a whimsical oasis, some note that its lively nature might not be suitable for those seeking a quiet retreat. To ensure a comfortable stay, guests sensitive to noise should consider requesting a room away from the rooftop area, and it is advisable to carefully review your bill upon checkout for any unexpected charges.

Facilities & Amenities
The hotel's rooftop pool is consistently highlighted as a major draw, praised for its stunning views, comfortable temperature, and 24/7 availability, making it a perfect spot for relaxation or lively gatherings. Guests also appreciate the well-equipped fitness center for maintaining their routines. Complimentary freshly baked cookies at reception are a delightful touch, and the mini bar in rooms is noted for being exceptionally well-stocked, though some guests desire clearer pricing. The hotel provides luxurious toiletries and soft robes, enhancing the in-room experience. Additionally, guests can enjoy complimentary yoga sessions on the roof and explore the extensive art collection displayed throughout the property, contributing to its unique character.

Cleanliness & Room Comfort
Most guests find the rooms to be spacious and comfortable, often featuring elegant decor and unique touches like a fireplace or a secret TV. The beds are consistently described as heavenly and super comfortable, ensuring a restful sleep. However, some guests have noted that certain rooms appear dated or worn, with occasional issues such as a broken drape pull or an old hair dryer. While many appreciate the excellent shower water pressure, some have experienced issues with the shower mechanism or slow drains. Noise can be a concern, particularly from rooftop parties or adjacent rooms, though some guests report quiet stays. Lighting in rooms is sometimes described as dim, which can be inconvenient.

Dining & Food Quality
The hotel's dining options receive high praise, with guests consistently describing the food as amazing and delicious. The rooftop restaurant and bar are popular for their vibrant atmosphere and quality offerings. Many guests enjoy the breakfast, which is often highlighted for its variety and pleasant ambiance, though some mention slow service or that the complimentary option is limited to a bread basket. Specific dishes like the chicken and corn ribs are frequently recommended, while the smash burger is considered a solid, classic choice. The cocktails are celebrated for being creative and well-crafted, adding to the overall enjoyable dining experience. Additionally, the convenience of 24-hour room service is a significant benefit for many.

Location & Accessibility
The hotel boasts a prime central location in West Hollywood, situated on a quiet street yet within easy walking distance to numerous popular restaurants, bars, and attractions. Guests appreciate its proximity to areas like Santa Monica Boulevard, Beverly Hills, and Melrose, making it convenient for exploring the city. While the location is highly favored, valet parking is the only option available and is frequently noted as being quite expensive. Despite the cost, the valet service is generally described as efficient and polite, ensuring cars are brought out promptly. The hotel's position offers a balance of accessibility to vibrant nightlife and a peaceful retreat.

Staff & Service
The staff at this hotel consistently receives overwhelmingly positive feedback, with guests frequently describing them as friendly, warm, welcoming, and exceptionally attentive. Many reviewers highlight their helpfulness and willingness to go above and beyond to ensure a pleasant stay, often making guests feel like family. The check-in process is generally smooth, and staff are commended for their professionalism and accommodating nature. However, some guests have reported instances of slow service, particularly at the rooftop bar, or perceived disorganization. There have also been isolated comments regarding staff attitude or billing discrepancies, though these are less common than the widespread praise for the team's dedication to guest satisfaction.

Additional Information
The hotel frequently hosts a variety of events and entertainment, including cabaret shows, DJ nights, and film screenings, which contribute significantly to its unique and lively atmosphere. These events, often exclusive to hotel guests or members, are a major draw for many visitors. Guests should be aware of potential billing discrepancies or additional "resort fees" that some have found to be unexpected or unclear upon checkout. On a positive note, the hotel demonstrated remarkable generosity during local crises, offering discounted rates to those displaced by fires, which was deeply appreciated by many. The hotel's distinctive lobby scent and its curated art collection are also frequently mentioned as unique elements that enhance the overall guest experience.