Ramada by Wyndham Hawthorne LAX / LA Stadium

The hotel's primary appeal lies in its convenient proximity to the airport and the provision of free parking, making it a practical choice for travelers seeking an overnight stay before or after flights. Despite these practical advantages, guests frequently report a property in significant disrepair, characterized by pervasive unpleasant odors and widespread cleanliness issues that detract from the overall experience. The hotel is often chosen by budget-conscious individuals or those with early morning departures who prioritize location and cost over modern amenities and pristine comfort. For those considering a stay, it is highly advisable to be prepared for a dated property and consider bringing your own cleaning supplies to ensure personal comfort. Additionally, guests should proactively confirm advertised amenities directly with the hotel, as many services are reportedly unavailable or non-functional upon arrival, which can lead to disappointment.

Facilities & Amenities
This hotel presents a mixed bag of facilities and amenities, with many guests expressing significant disappointment regarding their availability and condition. While free parking is a notable advantage, some guests found the garage to be poorly maintained, with small spaces and occasional unpleasant smells. The advertised breakfast is consistently reported as unavailable, often replaced by only coffee and juice, leading to widespread frustration. The fitness center is frequently mentioned as being closed or poorly equipped, often containing only a single treadmill. Guests also report issues with the elevators, describing them as old, noisy, and sometimes unreliable. Wi-Fi connectivity is a common complaint, with many experiencing weak or non-existent signals in their rooms. While some rooms include a mini-fridge and microwave, other basic conveniences like functional vending machines or ice machines are often reported as absent or broken.

Cleanliness & Room Comfort
The cleanliness and comfort of the rooms are major points of concern for many guests. A pervasive unpleasant odor, often described as mildew, smoke, or general staleness, is a recurring complaint upon entering the rooms, sometimes even clinging to personal belongings. Guests frequently report finding rooms to be dirty, with stained carpets and furniture, and visible mold in bathrooms. Issues such as cockroaches and other bugs are also mentioned, causing significant distress. The overall condition of the rooms is described as run down and outdated, with broken fixtures, peeling wallpaper, and damaged tiles in bathrooms. While some guests found the beds to be comfortable, others reported them as hard or creaky, with concerns about stained linens. Noise from traffic and neighboring rooms is also a common issue, impacting the ability to rest. Many report non-functional televisions and problematic heating or air conditioning units.

Dining & Food Quality
Feedback regarding dining options at the hotel is overwhelmingly negative, primarily due to widespread discrepancies between advertised services and actual availability. Despite being advertised as included, breakfast is consistently reported as unavailable, with guests often finding only basic coffee and juice options, if anything at all. This false advertising is a significant source of frustration for many who chose the hotel based on this amenity, leading to unexpected costs and inconvenience. The hotel's restaurant and bar facilities are also frequently mentioned as being closed or non-existent, further limiting on-site dining choices. Guests expecting a full breakfast or convenient meal options are often left disappointed, needing to seek food elsewhere. The limited offerings, when available, are described as very basic, with some noting issues like cold food or poor quality.

Location & Accessibility
The hotel's location is a point of mixed feedback, primarily valued for its proximity to the airport, making it a convenient choice for travelers with early flights or layovers. The availability of free parking is also a significant draw, especially in an area where parking can be challenging. However, the surrounding neighborhood receives considerable negative commentary, with guests describing it as undesirable, featuring closed businesses and a noticeable presence of non-guests, which can create a sense of unease. While close to major roadways, the hotel's immediate vicinity is often noted as lacking accessible dining or entertainment options within easy walking distance, requiring guests to travel further for amenities. Some guests also mentioned challenges with the parking garage itself, citing small spaces and general disarray.

Staff & Service
Guest experiences with the staff and service are highly varied, though many reviews highlight significant issues. While some guests reported encountering friendly staff and a relatively quick check-in process, a substantial number described interactions with front desk personnel as rude, unhelpful, or unprofessional. Complaints frequently mention a lack of responsiveness to guest concerns, particularly regarding maintenance issues or room problems. The housekeeping service is often criticized, with guests reporting that rooms were not cleaned daily, towels were not replaced, or basic amenities like toilet paper were not replenished. There are also reports of difficulties with the check-in process, including long waits or issues with room keys. Overall, the perceived lack of attentiveness and problem-solving from some staff members significantly impacted guest satisfaction.

Additional Information
Several additional points frequently emerge from guest feedback, highlighting aspects that impact the overall stay. A common concern revolves around the hotel's security deposit policy, with many guests reporting issues with overcharges or significant delays in receiving their refunds, causing financial inconvenience. The general state of disrepair throughout the property is a recurring theme, extending beyond individual rooms to common areas, with reports of broken fixtures, unkempt spaces, and a pervasive sense of neglect. Guests also frequently mention a lack of consistent room cleaning service during their stay, requiring them to proactively request basic necessities like fresh towels or toilet paper from the front desk. The hotel's overall atmosphere is often described as dated and in dire need of significant renovation, impacting the perceived value for money and leading to a less comfortable experience than anticipated.