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Hotel The Grand By Skycity (Auckland, New Zealand)

Hotel The Grand By Skycity (Auckland, New Zealand)

About The Grand By Skycity

The five-star SkyCity Grand Hotel offers luxury accommodation within the SkyCity entertainment complex in downtown Auckland. Highlights include a 24-hour casino, fine dining options, free Wi-Fi throughout and a spa. All spacious rooms feature an en suite bathroom with bathtub, shower, luxury toiletries and bathrobes plus extra-large windows mostly offering harbor or city views. Rooms also include climate control, a desk, safe, minibar, large flat-screen television and tea and coffee-making facilities. Upgrade rooms and suites are available. SkyCity Grand Hotel boasts extensive conference facilities, elevators, a business center, valet parking, room service and a concierge. The spa offers a 24-hour gym, heated indoor pool, sauna, beauty treatments and massage. Within the hotel are bars and three restaurants; a grill, Italian and Japanese. Breakfast comprises continental and buffet options. Auckland Harbour is about ten minutes’ walk away while Sky Tower offering panoramic views of the city is right next door. This accommodation is also known as Grand Hotel Skycity, Grand Skycity, Grand Skycity Hotel, and Hotel Skycity.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa
  • Parking
  • Pets (Unavailable)
  • A/C
  • Restaurant(Unavailable)
  • Hotel bar
  • Gym

Rating overview

9.2
trivago Rating Index based on 2586  reviews from:
  • Hotels.com(9.2/10)
  • LocationExcellent  (9.3 / 10)
  • RoomsExcellent  (8.7 / 10)
  • ServiceExcellent  (8.9 / 10)
  • CleanlinessExcellent  (9.3 / 10)
  • Value for moneyVery good  (8.4 / 10)

Positive Reviews

positive:

Top central location in downtown Auckland

Reviewers loved the prime location in the central business district of Auckland beside the landmark Sky Tower. Guests liked being within the SkyCity complex for easy access to its entertainment, dining and leisure options. It was reportedly easy to walk to Auckland harbor and Britomart train station in about ten minutes. Auckland Airport was about 25 minutes away by car.

positive:

Popular rooms and lots to do under one roof

Put simply, guests enjoyed having lots to do on their doorstep at this luxury hotel within the SkyCity leisure complex, which contained a casino and more than 20 restaurants, cafes and bars. There was also praise for shared facilities like the pool, sauna, spa and gym. Guest rooms attracted mostly positive remarks from reviewers who thought they were spacious, well-appointed and tastefully-furnished with modern bathrooms that were well-equipped. The captivating views of the harbor and city were another bonus for many reviewers. Cleaning in the rooms was also reported to be of a good standard.

positive:

Good service and food

Most reviewers had praise for the friendly and helpful staff, although some critics thought service could have been swifter at times. Eateries at this hotel also attracted positive reviews. The grill featuring New Zealand lamb and Italian restaurant were among those that diners gave the thumbs up.


Negative Reviews

negative:

Claims of some tired-looking rooms

Some of the less-recently refurbished rooms were occasionally described as having a dated or tired feel by critics.

negative:

Mixed reports on free Wi-Fi

While guests appreciated the free Wi-Fi service throughout, a few critics encountered patchy coverage and sluggish speeds at times.

negative:

Soundproofing could have been better

A few light sleepers felt there was insufficient soundproofing in the rooms as they could sometimes hear noise from the corridors and adjacent rooms.


All amenities

Property amenities
  1. Business centre
  2. Café
  3. Entrance hall/lobby
  4. Express check-in
  5. Lift
  6. Gym
  7. Parking
  8. Terrace
  9. Porter service
  10. Hotel bar
  11. Indoor swimming pool
  12. Conference rooms
Wellness / Spa
  1. Steam room
  2. Massage
  3. Sauna
  4. Hot tub
  5. Hydrotherapy
  6. Hot stone massage
For children
  1. Childcare
Accessibility
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible bathroom
  4. Accessible parking
Room amenities
  1. Balcony (upon inquiry)
  2. Shower
  3. Ironing board
  4. Openable windows
  5. Television
  6. Hairdryer
  7. Central heating
  8. Electric kettle
  9. Air conditioning
  10. Pay-TV
  11. Satellite TV
  12. Desk

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 11:00

Contact

90 Federal Street , 1010 , Auckland , New Zealand
Telephone: +64 93636000 | Fax: +64 93636383 | 

Frequently Asked Questions about The Grand By Skycity

  • Is there a pool area at The Grand By Skycity?

    Yes, The Grand By Skycity offers 1 pool area.

  • Are pets allowed at The Grand By Skycity?

    No, The Grand By Skycity doesn’t allow pets.

  • Is parking available at The Grand By Skycity?

    Yes, The Grand By Skycity provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at The Grand By Skycity?

    Check-in at The Grand By Skycity is available from: . Check-out time is by .

  • Where is The Grand By Skycity located?

    The Grand By Skycity is located in 90 Federal Street, 1010, Auckland, New Zealand.