ibis Styles Brisbane Elizabeth Street

This hotel is highly regarded for its central location and the stunning panoramic views it offers from higher floors, particularly overlooking the river and city. It serves as an ideal base for sightseers eager to explore the urban landscape, business travelers needing convenient access to the city center, and couples or solo travelers seeking a vibrant and accessible stay. Guests consistently highlight the hotel's cleanliness, comfortable accommodations, and the generally friendly demeanor of the staff. To enhance your experience, it is often recommended to request a room on a higher floor to fully appreciate the breathtaking vistas, and to leverage the hotel's prime position for easy walking access to numerous attractions and public transportation options.

Facilities & Amenities
The hotel provides a range of facilities designed for guest convenience, though some aspects receive mixed feedback. Many guests appreciate the availability of laundry facilities with complimentary washers and dryers, which is a significant benefit for longer stays, although some reported issues with machines being out of order or used by staff, and the lack of provided laundry soap. The fitness center is available for guests, though it is described as small and basic, with some noting it can be uncomfortably warm due to a lack of proper air conditioning. While free Wi-Fi is offered, several guests found it to be unreliable or patchy, occasionally requiring re-connection. The presence of multiple elevators ensures quick access to rooms, and each room includes a small fridge, though its cooling capacity is sometimes limited.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is generally positive, with many describing rooms as spotless and well-maintained. The comfortable beds and quality linens are frequently praised, contributing to a restful sleep. However, opinions on pillows vary, with some finding them uncomfortable or too thin. Rooms are often described as compact or small, though some corner rooms offer more space. The bathroom facilities are generally clean with good shower pressure and hot water, but some guests noted issues with mold, stains, or a lack of hand towels and bin liners. While many guests found their rooms to be quiet, some experienced considerable noise levels from nearby entertainment venues, construction, or neighboring rooms, particularly on lower floors, which occasionally disturbed their sleep. The air conditioning is typically effective, and many rooms boast impressive views through floor-to-ceiling windows.

Dining & Food Quality
The hotel's dining options, primarily centered around its restaurant and bar area, receive varied reviews. The breakfast buffet is often described as having a good variety and being delicious, with attentive staff. However, some guests found the breakfast to be average, with cold items or limited choices, and noted that proper coffee was not included, making it seem expensive for the value. The overall atmosphere of the dining area is sometimes perceived as basic or sterile. While the restaurant offers a selection of reasonably priced meals, some guests found the menu limited. There is no traditional room service; instead, guests can order pick-up meals from the restaurant, which some found inconvenient.

Location & Accessibility
The hotel's central location is consistently highlighted as its strongest asset, placing guests in the heart of the city. It offers excellent accessibility to numerous attractions, including Queen Street Mall, Southbank, the Casino, Botanic Gardens, and various shopping and dining options, all within easy walking distance. The hotel is also conveniently situated near major public transport hubs, including Central Station for trains and CityCat ferry terminals, providing effortless connections across the city. For guests arriving by car, parking is available nearby, typically in an adjacent shopping center, though it is often noted as expensive and can be inconvenient, with charges sometimes applied per exit rather than a flat daily rate.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness, helpfulness, and professional demeanor. Many guests commend the attentive service provided by reception, housekeeping, and restaurant staff, noting their willingness to assist with requests and provide a warm welcome. The check-in process is generally described as quick and efficient, though some guests experienced long queues or minor system issues during peak times. While early check-in and late check-out options are available, they may incur additional fees. Housekeeping is often lauded for maintaining clean rooms and providing daily service. The availability of luggage storage before check-in and after check-out is also a much-appreciated service, allowing guests greater flexibility.

Additional Information
Guests frequently note the distinctive and often strong lobby fragrance, which some find pleasant and refreshing, while others with sensory sensitivities find it overpowering. The hotel's rewards program benefits, such as room upgrades and welcome drinks, are appreciated by members, though some experienced inconsistencies in receiving these perks. It's important to note that bottled water is not provided in rooms for all guests, with some reviews indicating it's reserved for higher-tier members. While the hotel offers laundry facilities, guests should be aware that laundry soap is not provided. Recurring noise issues from nearby entertainment venues, particularly on lower floors, are a common theme, which can impact sleep quality for some.