Kennedy Park Resort Napier

This resort is widely celebrated for its extensive family-friendly activities, making it an ideal destination for families with young children. Guests consistently highlight the abundance of on-site entertainment, including various pools, playgrounds, and unique recreational options, ensuring children are well-occupied. The accommodations are frequently praised for their cleanliness and comfort, contributing to a pleasant stay for all. Couples and travelers seeking good value also find the resort appealing due to its well-maintained grounds and overall welcoming atmosphere. To enhance your experience, it is advisable to request a room away from potentially noisy areas like BBQ zones or party spots, and consider bringing your own breakfast items, as on-site dining receives mixed reviews.

Facilities & Amenities
The resort offers a wide array of facilities that are particularly popular with families. The heated pools are a major draw, though some guests found them to be smaller or more crowded than anticipated, especially the shallow children's pool. Children also love the playgrounds, bouncing pillow, and the availability of go-karts or pedal bikes for rent. For convenience, guests have access to well-equipped communal kitchens, laundry facilities (some even include detergent), and a games room. While Wi-Fi is available, its reliability and speed received mixed feedback. A fitness center is on-site, though some reviews suggest it is basic and could benefit from updates.

Cleanliness & Room Comfort
Guests generally find the rooms to be very clean, modern, and well-maintained, with many units appearing recently refurbished. The beds are frequently described as comfortable, contributing to a restful night's sleep. Many accommodations are self-contained or include kitchenettes, providing convenience for longer stays. However, some guests noted minor issues such as a lack of towel rails in bathrooms, inconvenient fridge door orientations, or non-functional shower soap dispensers. Noise can occasionally be a concern, with reports of sounds from upstairs units (footsteps, moving furniture) and disturbances from nearby party areas or BBQ zones impacting sleep quality for some.

Dining & Food Quality
Feedback on the on-site restaurant and food quality is quite mixed. Most guests found the breakfast buffet to be basic, often cold, and not worth the cost, with issues of food running out and slow refills. Some guests specifically enjoyed the roast dinner, finding it delicious and good value. There is also an on-site cafe or dairy offering coffee and snacks. Service in the restaurant can be inconsistent, with some experiences of unhelpful staff or long waits, particularly during busy periods. Consequently, many guests recommend utilizing the in-room kitchen facilities or exploring local cafes in the city for dining options.

Location & Accessibility
The resort is situated in a quiet location, offering a peaceful environment away from the immediate city bustle. While not directly in the city center, it is conveniently accessible, typically a 15-20 minute walk to the Art Deco district and other attractions, or a short drive. Shops are within walking distance, though some noted they close early. The location is generally considered good for exploring the wider area. Parking is readily available, often directly in front of the accommodation units, adding to guest convenience. Overall, the balance between a tranquil setting and reasonable proximity to key areas is appreciated.

Staff & Service
The staff at the resort consistently receive high praise for their friendliness and helpfulness, particularly the reception team. Guests frequently highlight the welcoming atmosphere and the staff's willingness to assist with inquiries and requests. The check-in process is generally smooth and efficient, though a few guests experienced longer waits during peak holiday periods. Housekeeping is noted for its attention to detail, ensuring rooms are clean and well-maintained. The 24-hour reception is a significant advantage, providing assistance at any time. While most interactions are positive, some isolated instances of less attentive service were mentioned, primarily concerning the restaurant staff.

Additional Information
This resort is notably family-oriented, providing a safe and engaging environment for children to play and explore. However, some guests expressed concerns about feeling unsafe due to the presence of certain groups or individuals on site, and there were isolated reports of disturbances from noisy parties or loud music, with a perceived lack of enforcement for quiet hours. Concerns about theft were also mentioned by some long-term campers. The resort offers a pet-friendly policy, though specific details regarding pet amenities or designated areas were not widely reviewed. Guests should also be aware that some units, particularly older ones, may lack a sofa, which can impact comfort for larger groups.